Energy Solutions Specialist

Requisition ID:  77605 

Florida Power & Light Company is America’s largest electric company, providing clean, affordable, and reliable electricity to more than 12 million people in Florida. We operate one of the cleanest power generation fleets in the U.S. and our reliability is among the best in the nation. Our goal is to achieve Real Zero carbon emissions from our operations by 2045 by expanding our solar capacity, increasing battery storage and bringing new renewable energy opportunities to Florida, while improving customer affordability and reliability. Are you interested in becoming a game-changer in the energy industry?  Join our world-class team today! 

 

Position Specific Description

Florida Power & Light Company (FPL) is the largest rate regulated utility company in the United States serving more than five million customer accounts across the state of Florida.  FPL is a subsidiary of NextEra Energy, Inc., headquartered in Juno Beach, FL, a clean energy company widely recognized for its efforts in sustainability, ethics and diversity.

 

Florida Power & Light Company’s Customer Solutions & Field Experience Department is seeking an Energy Solutions Consultant to join their team to service our West Coast in the Naples area. The ideal candidate is bilingual (Spanish speaking preferred) and has a Technical or two-year Associates degree.

 

This role is a gateway to several opportunities into our organization and we look forward to taking your career to the next level!

Job Overview

Employees in this role lead daily operations in support of Business and Home Energy Services, Sales, Demand Response, Contractor Compliance and community advocacy.  This role is responsible for the daily application of policies and procedures to achieve energy efficiency and sales goals, meet program standards and ensure the delivery of exceptional customer service.

Job Duties & Responsibilities

Under limited supervision:

• Assists with leading critical daily operations of FPL 
• Maintains extensive knowledge of technical products and energy efficiency programs to develop and promote regional and enterprise wide sales campaigns to achieve sales goals
• Manages mobile work management system
• Interacts with all levels of the organization to drive process improvement execution
• Performs activities in the field
• Handles escalated customer issues regarding all programs and damage claims
• Performs other job-related duties as assigned

Required Qualifications

• High School Grad / GED
• Bachelor’s or Equivalent Experience
• Experience: 5+ years

Preferred Qualifications

• Associates Degree
• Technical Certifications/Trade Schools in areas like HVAC, Electrical, Plumbing, etc. 

 

Employee Group:  Non Exempt
Employee Type:  Full Time
Job Category:  Customer Service
Organization:  Florida Power & Light Company 
Relocation Provided:  No

 

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

 

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

 

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding,