Director, Chief of Staff to the CXO

What You Will Do: 

Guidehouse is seeking a Director, Chief of Staff to the CXO to serve as a trusted strategic operator and execution partner to the Chief Experience Officer. This role will help translate CXO priorities into action across Technology by driving leadership cadence, decision discipline, cross-functional coordination, executive communications, performance management, and follow-through on the organization's highest-priority initiatives. 

This role will serve as a force multiplier for the CXO, helping the organization rapidly assess priorities, frame choices, align leaders, and execute with clarity and accountability. The Director will operate at the intersection of strategy, technology, operations, talent, finance, and communications, serving as a confidential advisor and trusted partner to executive leadership and key stakeholders across the enterprise. 

The successful candidate will bring deep experience supporting senior executives, leading complex cross-functional initiatives, shaping operating rhythms, and turning strategy into measurable execution. This position requires a self-motivated, discreet, analytical, and collaborative leader with exceptional judgment, executive presence, writing ability, stakeholder management, facilitation, and follow-through. 

CXO Operating Cadence & Executive Priorities 

• Run the CXO leadership operating cadence, including staff meetings, priority reviews, decision forums, executive briefings, and follow-up discipline. 

• Maintain decision logs, action trackers, priority dashboards, and escalation paths that keep leadership aligned and accountable. 

• Prepare agendas, materials, pre-reads, talking points, and post-meeting follow-ups that enable crisp executive decision-making. 

• Translate CXO priorities and leadership discussions into clear actions, owners, milestones, and measurable outcomes. 

• Anticipate organizational, stakeholder, talent, financial, and execution risks; surface issues early and drive resolution or escalation. 

Strategic Planning & Decision Support 

• Partner with the CXO to define strategic priorities, operating goals, and leadership focus areas across the Technology organization. 

• Frame strategic choices, trade-offs, dependencies, and recommendations in a way that enables timely executive decisions. 

• Facilitate executive-level discussions to align leadership around strategic priorities, transformation objectives, operating decisions, and investment choices. 

• Evaluate alternatives and develop business cases, options analyses, and decision materials supporting CXO priorities. 

• Build frameworks that enable objective prioritization, sequencing, and resource allocation across competing priorities. 

Talent, Workforce & Leadership Enablement 

• Partner closely with Human Resources and business leadership to assess workforce capabilities and future talent requirements. 

• Develop workforce strategies aligned with CXO priorities, future-state business needs, and technology objectives. 

• Identify skill gaps and workforce implications associated with modernization efforts. 

• Support organizational design, workforce planning, change management, succession plan