Senior Solutions Architect - Commercial

Who We Are   Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. Our amazing user community provides us with real-time feedback and contributions to improve the developer experience everywhere.   Backed by top VC firms, we have built a team of professionals from various successful start-ups and well-known technology companies. Together, we collaborate cross-functionally, engage with and support our users to improve the developer experience, deliver world-class open-source software, and enhance our commercial SaaS platform.   Temporal is growing and working towards building the best community. We are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you have a passion for helping developer communities, open-source software, and want to be a part of our amazing team, we'd love to hear from you!

Summary

The Senior Solutions Architect is Temporal's primary customer-facing technical leader within the Commercial sales team. In this crucial role, you'll work directly with a high-volume of mid-market prospects and customers, showcasing the value and benefits of Temporal Cloud. You'll highlight Temporal's position as the essential orchestration layer for modern applications—including the rapidly growing AI and agentic workflow space—helping customer engineering teams understand and expand their use of Temporal. Your role spans the entire customer lifecycle from initial technical evaluation through post-sales expansion, making you integral to our land-and-expand success.

What You'll Do

• Navigate high-volume, fast-paced sales cycles while managing multiple prospects and customers simultaneously
• Help prospects evaluate Temporal Cloud, positioning it successfully against alternative technologies (and self-hosted Temporal) with a growing emphasis on AI/ML and agentic use cases
• Support both pre-sales technical evaluation and post-sales expansion opportunities in our consumption-based business model
• Partner with Account Executives to develop account plans, providing technical guidance on opportunity sizing and use case fit assessment
• Own relationships with customer Technical Decision makers and create conditions for expanding production applications using Temporal
• Prioritize effectively in a fast-moving environment, distinguishing between urgent and important customer needs

 

What You'll Bring

• Central, Mountain, or Pacific time zones preferred. Temporal is a fully remote company
• Strong development background with hands-on coding experience - you'll be working primarily with developer audiences
• Exceptional time management and prioritization skills with ability to thrive in high-volume environments requiring frequent context switching
• Enthusiasm for AI/ML technologies and proficiency with AI/LLM tools, with eagerness to learn about emerging use cases
• Excellent technical communication skills and ability to construct application prototypes using Temporal's supported languages (Java, Go, Typescript, or Python)
• Deep understanding of distributed systems, production operations (security, reliability, performance), and cloud provider services
• Ability to provide architectural guidance on application patterns and platform architectures, and serve as a technical advisor to sales counterparts

 

Nice to Haves

• Experience with AI/ML orchestration, workflow management, or related technologies
• Thrives in fast-paced, high-change environments and enjoys staying current with emerging technologies
• Strong partnership skills with customer engineering teams and ability to serve as an effective technical coach
• Experience articulating the value of a commercial SaaS offering that competes with an OSS variant (Redis, Kafka, Databricks, etc.)
• Strong cross-functional collaboration skills with ability to serve as the technical bridge between customers and internal teams

 

Compensation

• The estimated on-target OTE for this role is $200,000 to $250,000.
• This is a base salary and variable role with a 70/30 split.
• Additionally, this role is eligible to participate in Temporal's equity plan.

 

Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets. Employment offers carefully consider multiple factors, including prior experience, knowledge, expertise, skillset, market location, and job level assessed during the interview process.   Employee benefits and perks below are for full-time employees, par