Principal Executive Assistant

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Job Category

Corporate Functions

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Department Description:
Salesforce Executive Assistants (EAs) are experienced professionals who support our top executives globally. As strategic partners, they maximize the productivity of our leaders and their teams ensuring they stay focused on company goals while exemplifying Salesforce’s values and high-performance culture. Salesforce EAs apply their skills and tailor their approach to the executive’s job functions, personality, and communication style. Salesforce’s diverse, supportive culture is eager to welcome another strong contributor to our expanding team.

Your impact:
Our Executive Assistants understand that the success of the executive is a reflection of their work and vice versa, which creates a true atmosphere of teamwork and job satisfaction.

Core Responsibilities:

• Complete a broad variety of administrative tasks, including managing an active calendar, completing expense reports, composing correspondence, arranging travel plans, and coordinating office events.
• Implement a functional personal operating structure that incorporates key timelines and business goals, ensuring efficient task prioritization and management.
• Proactively manage and coordinate the executive's schedule and priorities to ensure the efficient use of their time and energy.
• Coordinate various types of meetings and support the executive's participation in industry events, conferences, and speaking engagements.
• Customize calendar and meeting support based on strategic understanding of Executives' preferences and priorities. Implement meeting best practices, assist with preparing materials and setting agendas, and confidently drive the narrative and tone for Executive and Admin meetings.
• Collaborate effectively with employees from other teams within Salesforce and senior executives inside and outside the company.
• Plan travel schedules and bookings for a streamlined experience, ensuring a balance between travel objectives, executive preferences, and cost optimization. Book travel within Salesforce’s policy, considering travel visas, costs, and proper documentation.
• Coordinate and monitor internal projects, ensuring timely progress and resolving issues promptly. Manage multiple tasks and priorities in a fast-paced leadership environment, and consistently meet required timeframes.
• Assist in coordinating the agenda of management team meetings, off-sites, and all-staff meetings.
• Research, prioritize, and follow up on issues and concerns as requested by the executive keeping the SLT advised when appropriate.
• Act as a “barometer” to sense and communicate issues within the environment to the executive
• Complete critical tasks with a hands-on approach, including drafting materials.
• Establish and maintain internal networks, effectively collaborating and navigating complex, matrixed organizations. Maintain professional and effective relationships with other Executive Assistants across the company to ensure smooth communication and coordination.
• Champion early adoption and act as a beta-tester for tools used by the Executive & Admin Team. Educate others on the use of these new technologies when deployed as generally available.
• Understand Procurement and PO Guidelines, policies, and process, and effectively complete purchase order requests. Manages procurement records, including purchase orders.
• Lead initiatives for the Admin Team, including but not limited to projects, processes, and learning opportunities with org-wide impact. Demonstrate consistent leadership, act as a Trail Guide for new hires, and provide mentorship to other Admins.
• Perform other administrative and project duties as needed.

Minimum Requi