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Supervisor, Patient Financial Responsibility (Hybrid) - Physicians Billing Service
Washington University in St. Louis1234 S Kingshighway, United States, United StatesRemotefull_timeVerifiedPosted 14 Aug 2026
💰 $90,400/yr($58,300/yr – $90,400/yr)
About the role
Location
St. Louis, MO 63110Scheduled Hours
40Position Summary
Supervises day-to-day financial operations, university billing workflows, and accounts receivable reconciliation across all departments. Coordinates commercial underpayment reviews, contract settlement negotiations, and fee schedule updates to optimize operational efficiency and revenue integrity. Guides a team of reporting analyst to ensure compliance with institutional policies and external healthcare payer requirements.Job Description
Primary Duties & Responsibilities:
- Operational Supervision & Billing Oversight: Oversees the daily workflows of billing operations, charge masters, and account reconciliations. Ensures accurate processing and universal fee schedule alignment across all participating medical and administrative departments.
- Accounts Receivable & Payer Settlement Management: Monitors open accounts receivable pipelines. Leads complex reconciliation projects, manages contract settlement frameworks with payers (e.g., Aetna Better Health, UnitedHealthcare), and proactively identifies and resolves commercial underpayments.
- Team Leadership & Mentorship: Supervises, trains, and evaluates professional financial staff. Allocates daily workloads, conducts performance reviews, and builds professional development tracks for team members.
- Data Analytics & Reporting: Conducts comprehensive departmental financial analyses, such as CPT code utilization and operational variance tracking. Prepares structural financial performance metrics and data summaries for management review.
- Compliance & Ad-hoc Duties: Maintains strict adherence to institutional guidelines, internal controls, and HIPAA regulations. Performs other financial operational duties as assigned.
- Participates in selection process of new employees, training, supervising and evaluating employees; informs employees of changes in the department.
- Performs other duties as assigned.
Working Conditions:
Job Location/Working Conditions
- Normal office environment-Hybrid - position works remotely; however, occasional onsite presence will be required.
- Primarily remote with the exception of coming into the office at least once a month.
Physical Effort
- Typically sitting at a desk or table
- Repetitive wrist, hand or finger movement.
- Ability to move to on and off-campus locations.
Equipment
- Office equipment
Required Qualifications
Education:
Associate degree or combination of education and experience may substitute for minimum education.
Certifications/Professional Licenses:
Work Experience:
Skills:
Driver's License:
More About This Job
Required Qualifications:
- Five years in healthcare financial operations, billing compliance, or revenue cycle management.
Preferred Qualifications:
- Bachelor’s Degree in Finance, Accounting, Healthcare Administration, or a related field of study.
Preferred Qualifications
Education:
Other bachelor's degree
Certifications/Professional Licenses:
Work Experience:
Skills:
Accounting, Accounts Receivable (AR) Analysis, Analytical Thinking, Communication, Confidentiality, Contracts Analysis, Critical Thinking, Cross-Functional Teamwork, Customer Service, Data Analysis, Excel Databases, Finance, Financial Operations, ICD-10 Procedure Coding System, Interpersonal Relationships, Medical Billing, Microsoft Applications, MicrosofApply for this role
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