Cloud Consulting Senior Practice Manager

Industry

• Designates an industry major based on project experience.
• Regularly attends industry COP meetings and contributes content during the meetings to enable those in the community.
• May hold the role of COP Lead or Innovation Board Representative for industry major.
• Grows industry knowledge and contributes to industry enablement by regularly sharing learnings with community during industry meetings (min: quarterly), including info from personal/Oracle blogs, LinkedIn posts, and/or industry conferences.

Client Facing Delivery & Sales

• Leads the creation of functional and/or technical designs, implementation strategy, and configuration workbooks of complex engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget.
• Analyzes business needs to ensure Oracle solutions meet the client’s objectives by combining industry best practices, product knowledge, and business acumen.
• Exercises judgment and business acumen in selecting methods and techniques to deliver functional solutions on non-routine and very complex aspects of applications and technology installations.
• Demonstrates ability to work through ambiguity with an entrepreneurial approach in a fast-changing environment.
• Ensures that operational policies are followed and that business objectives are achieved by focusing on best practices and process improvements.
• Contributes to statements of work, work breakdown structures, and/or level of effort and staff plans.
• Responsible for operational metrics and overall business results for area of responsibility.
• Resolves complex client functional issues by recommending and demonstrating solutions.
• Responsible for QA review at each phase of the project lifecycle.
• Leads client workshops across multiple phases of the project lifecycle, effectively consulting with management and stakeholders of client organizations and influencing client leadership as a trusted advisor.
• Identifies issues and risks to stated business goals impacting the project, collaborates with client team to build and act upon risk mitigation plans, and escalates as appropriate.
• Proactively monitors application quarterly releases to determine impact and communicates product changes, degradations, outages, end of life, and other relevant updates with clients.
• Understands cross-solution impacts and demonstrates business process expertise within one or more product family or technology area.
• Contributes as a functional and/or technical resource for sales pursuits.

Practice Development

• Supports the Practice Lead, taking on leadership responsibilities in selected areas of the practice as requested.
• Leads components of internal practice development initiatives to improve the operation of our business every 6 months.
• Leads/participates in an initiative, committee, offering, or capability team and assists with developing content every 6 months.
• May lead/supports business development activities to generate bookings.
• Leads internal Oracle calls, webcasts, and events to better understand and communicate the strategic priorities of the company.
• Collaborates with technical SMEs, CPs, and other COP members to develop offerings and capabilities every 6 months.

People Development 

• Delivers on-time performance appraisals, guides career development, and develops training and career plans for project team members and direct reports.
• Acts as the team lead on projects, providing coaching, guidance, and feedback to develop skills of project team members.
• Coaches direct reports and project team members to create high complexity deliverables across all phases of the TCM+ project lifecycle.
• Coaches direct reports and project team members to complete internal practice development initiatives to improve the operation of our business.
• Formally and informally mentors direct reports, Analysts, Consultants, and Managers, while driving client implementation success.
• May collaborate with Talent on Class Of and Experienced Hire recruiting, onboarding, and training.
• Shadows senior leaders or takes advantage of educational opportunities to learn how to manage, mentor, and elevate direct reports.

Professional Development 

• Delivers on-time performance self-appraisals and takes proactive accountability for own career development.
• May identify as a solution set owner by continually growing product, functional, technical, and industry knowledge through training/certification.
• Maintains up-to-date knowledge of application/product functionality and