Technical Intern-2

About Centific

Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We harness the power of an integrated solution ecosystem—comprising industry-leading partnerships and 1.8 million vertical domain experts in more than 230 markets—to create contextual, multilingual, pre-trained datasets; fine-tuned, industry-specific LLMs; and RAG pipelines supported by vector databases. Our zero-distance innovation™ solutions for GenAI can reduce GenAI costs by up to 80% and bring solutions to market 50% faster.

Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in GenAI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by deploying GenAI at scale, helping to ensure they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets.

About Job

Job Summary
This position will be responsible for technical support to various operations groups within the organization. The individual in this role will provide expertise on existing software applications as well as assist in the implementation of new systems/applications. This person will also work closely with management to ensure effective communication throughout the entire organization.

Job Responsibilities
• Provide daily operational support for all internal systems.
• Maintain system security by ensuring proper user access.
• Work closely with IT staff to troubleshoot any issues that arise.
• Assist in the development of reports used by various departments.
• Collaborate with department managers to identify ways to streamline processes through automation or other means.
• Develop and maintain databases related to customer information, orders placed, shipment statuses, etc.
• Create training materials and conduct training sessions for end users.
• Assist in the testing phase of new projects prior to their rollout into production environments.
• Monitor system performance metrics and make adjustments accordingly.
• Participate in cross functional teams to address system failures or bugs.

Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience preferred.
• Strong knowledge of SQL Server Management Studio (SSMS) and Microsoft Access Database Engine (ADO).
• Proficiency in at least one scripting language such as Python, Powershell, VBScript, etc.
• Experience working with Microsoft Office Suite including Word, Excel, Outlook, PowerPoint, etc.
• Ability to multitask effectively while maintaining attention to detail.
• Excellent written and verbal communication skills.
• Strong analytical and problem solving abilities.
• Ability to think critically and independently.
• Willingness to learn new technologies quickly.

Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, sex (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.