Senior Associate Business Systems Analyst

Career Category

Information Systems

Job Description

Join our team at AMGEN Capability Center Portugal, number 1 company in Best Workplaces - https://www.greatplacetowork.pt/ - ranking in Portugal (category 201-500 employees) by the Great Place to Work Institute. We have a team of over 400 talented people and 40 different nationalities, diverse areas of expertise and professional experience that are shaping the future of healthcare. This is your chance to explore a world of opportunities in different areas such as Cybersecurity, Data & Analytics, Digital, Technology and Innovation, Finance, General & Admin, Human Resources, Regulatory Affairs and many more. In Lisbon's city center, our AMGEN office fosters innovation, excellence, and inspiration. Come thrive with us at AMGEN, supporting our mission To Serve Patients. What we do at AMGEN matters in
people’s lives.

SENIOR ASSOCIATE BUSINESS SYSTEMS ANALYST

LIVE

WHAT YOU WILL DO

The Sr Associate IS Bus Sys Analyst, Anaplan leverages domain and business process expertise to detail product requirements as epics and user stories, along with supporting artifacts like business process maps, use cases, and test plans for the software development teams. This role involves working closely with developers and business analysts to ensure that the technical requirements for upcoming development are thoroughly elaborated. This enables the delivery team to estimate, plan, and commit to delivery with high confidence and identify test cases and scenarios to ensure the quality and performance of IT Systems. You will collaborate with Product Managers and developers to maintain an efficient and consistent process, ensuring quality deliverables from the team.

Roles & Responsibilities:

• Collaborate with Product Teams and System Architects to understand business strategy, needs, and pain points.

• Capture the voice of the customer to define business processes and product needs

• Ensure non-functional requirements are included and prioritized in the Product and Release Backlogs

• Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the development team

• Clearly express features in User Stories/requirements so all team members and stakeholders understand how they fit into the product backlog

• Ensure Acceptance Criteria and Definition of Done are well-defined

• Align technical requirements, scenarios, and business process maps with User Experience designs

• Stay focused on software development to ensure it meets requirements, providing proactive feedback to stakeholders

• Develop and execute effective product demonstrations for internal and external stakeholders

• Maintain accurate documentation of configurations, processes, and changes

WIN

WHAT WE EXPECT OF YOU

Basic Qualifications and Experience:

•    Master’s degree and 1 to 3 years of Life Science/Biotechnology/Pharmacology/Information Systems experience  OR

•    Bachelor’s degree and 3 to 5 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR

•    Diploma and 7 to 9 years of Life Science/Biotechnology/Pharmacology/Information Systems experience

Must-Have Skills:

• Excellent problem-solving skills and a passion for tackling complex challenges with technology

• Experience with writing user requirements and acceptance criteria in agile project management systems such as JIRA

Good-to-Have Skills:

• Experience in managing product features for PI planning and developing product roadmaps and user journeys

• Familiarity with low-code, no-code test automation software

• Able to communicate technical or complex subject matters in business terms

• Experience in Agile/Scrum and DevOps environments.

• Experience in Anaplan implementations, including hands-on model development, end-user training, or support throughout the user adoption lifecycle

• Programming experience in at least one modern lang