Sr Manager, Onboarding & Foundations

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, we trust one another to do our best work in the environment that works best for us and our teams. This hybrid role offers the flexibility to work from home and commute to a LinkedIn office when it’s beneficial for you and important for team collaboration. This role will be based in either Sunnyvale, Mountain View, San Francisco, New York City, Chicago, Carpinteria, or Omaha. 

We are seeking a Senior Manager to join our GTM Enablement Center of Excellence, where you will oversee global, cross-functional extended onboarding and foundational training programs for Sales, Customer Success, and Operations. This is an exciting opportunity to create and drive significant impact within LinkedIn’s Global Business Organization (GBO) and across global GTM Enablement!

In this role, you will equip LinkedIn’s sales, customer success, and operations new hires with a skills-based learning experience that enables each individual to succeed in their role, ultimately creating value for our customers. You will define the short-term evolution and long-term vision for the new hire onboarding and foundational training programs, collaborating with various teams—including learning experience design, program management, measurement, line of business enablement teams, cross-functional partners, and leaders—to bring this vision to life.

You will foster a mindset of continuous improvement by measuring the impact of the onboarding program against clear success metrics to identify areas for amplification. The extended New Hire Onboarding program lays the critical foundations for GBO to be LinkedIn's growth engine.

The ideal candidate is a visionary leader with experience building and implementing multi-modal adaptive learning experiences, unafraid of the complexity required to bring this vision to life. We seek someone with a strategic and analytical mindset, operational rigor, strong executive communication skills, and a continuous commitment to iteration and improvement, inspiring others with both the vision and the collaborative approach needed to achieve it. 

Responsibilities

• Lead the creation, development and execution of the  long-term strategy GBO extended Onboarding programs. 

• Define a clear vision and the needed tactics to build a cohesive onboarding approach across GBO while balancing unique needs that may be required by one line of business

• Work closely with the Sr. Manager of Blueprint to ensure successful implementation of our sales skills, methods and tools into our onboarding program for new hires  

• Measure the success of the onboarding program through the Kirkpatrick model and clearly communicate the program’s success against these defined metrics of success and milestones to GTM Enablement and GBO leadership at all levels 

• Manage stakeholder relationships with LOB and Support Enablement leaders, Sales / Customer Success Leaders, PMM, L&D, Sales Ops and HR - build relationships, ongoing communication, bring others with you along the journey  

• Demonstrate ongoing agility, humility and growth mindset to identify program improvements and the respective operations needed to execute

• Lead, coach and inspire a high performing team to execute the onboarding strategy

• Modern learning obsessed – passionate about knowing the technology and trends that can make learning stick, today  

• Exceptional communication – know your audience, articulate the “so what?”, inspire others to understand and follow the vision  

• Ability to travel (~15% of time)  

Qualifications

Basic Qualifications:

• 10+ years of professional experience in onboarding, learning, enablement, or talent development or related field

• 5+ years of leadership experience, including leading and managing teams

• Bachelor’s degree 

• Proven track record of successfull