Sales Operations Specialist

Who is Boulevard?

Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most.

Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen. 

We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most.

Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.

Sales Operations Specialist 

We are looking for a Sales Operations Specialist to join a thriving Revenue Operations team. The ideal candidate is analytical with a strong attention to detail and passionate about continuously optimizing processes. In this role, you will report to the Sr. Manager of Revenue Operations as we believe in the power of a centralized operations team across Sales, Marketing and Customer Experience. You will partner closely with Sales Leadership, Rev Ops team members, and other GTM stakeholders.

What You'll Do Here

• Support our sales team tech stack (Salesforce, Chili Piper, Outreach, Gong and others) in administration, day-to-day operations, troubleshooting and optimizations
• Proactively identify opportunities to optimize processes and enhance tools to improve efficiency of operations
• Create and maintain documentation of processes to scale our Sales Ops function, including gathering inputs and coordinating reviews with key stakeholders
• Maintain and monitor performance-based KPIs and Salesforce dashboards that measure the health of Sales, including sales forecasts and performance metrics
• Analyze sales performance data for insights and make recommendations
• Partner with Marketing Ops and Customer Experience Ops to execute cross-functional initiatives to improve efficiency, productivity, and data insights
• Ensure appropriate approvals are followed to drive the company’s pricing strategy and other strategic initiatives

What You'll Need to Thrive

• Experience: A minimum of 1 year in Sales Operations or a similar relevant experience.
• Salesforce: experience with Salesforce or similar CRM.
• Excel / Google Sheets: proficiency with data analysis tools.
• Sales Tech Stack: experience with Chili Piper, Outreach, Gong or similar tools preferred, but not required.
• Tech Savvy: utilize the latest tools to make your work as efficient as possible. You have a natural curiosity for tech and data.
• Go-Getter: you are eager, resourceful, able to keep up in a fast-paced environment, and want to be part of a high energy and passionate team.
• Data-Driven: leverage data to provide insights for sales leadership. Strong analytical skills and ability to understand complex problems.
• High-Quality Communicator: excellent written and verbal communication skills.
• Collaborative: ability to work well with multiple stakeholders, achieve measurable results, and convey those results to leadership.
• Supportive: you have empathy for sellers and are quick to respond when team members need assistance.
• Familiarity with SaaS or the beauty industry is preferred, but not required.
• BA/BS degree preferred

Your total budgeted cash compensation for this role is between $70,000 and $82,500 USD, depending on your current level, skills, experience, training, and overall market demands. This range is subject to change, and there is always room for growth and advancement. 

In addition to the wonderful people you’ll get to work with and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically. 

• ✨ We’ve got you covered with a 401(k) match plus