Analyst General Business 1

We are engineers, high line workers, power plant managers, accountants, electricians, project coordinators, risk analysts, customer service operators, community representatives, safety and security specialists, communicators, human resources partners, information technology technicians and much, much more. We are 3,500 people committed to enhancing the lives of the communities we serve.  Together, we are powering the growth and success of our community progress every day!

Pay Grade

11 

 

 

DEADLINE TO APPLY: Feburary 2, 2026

 

*Qualifications may warrant placement in a different job level  

Position Summary

Conducts organizational studies and evaluations, designs systems and procedures, conducts work simplifications and measurement studies and prepares operations and procedures manuals to assist management in operating more efficiently and effectively. Develops and assists in tracking metrics for business processes. Collects, documents, and maintains business requirements for technology and business process driven projects or tasks. Supports established relationships with business counter-parts and becomes a credible partner, who seeks to understand business issues. Creates benchmarks and insights based on analytic techniques to address issues and improve financial and operational performance.  

Tasks and Responsibilities

• Gathers and organizes information on problems or procedures. 
• Analyzes data gathered and develops solutions or alternative methods of proceeding. 
• Confers with personnel concerned to ensure successful functioning of newly implemented systems or procedures. 
• Creates and reviews analytical/statistical reports and confers with management and users about format, distribution and purpose, and to identify problems and improvements. 
• Conducts on-site observation and personnel interviews to determine work-flow processes and needs. 
• Prepares manuals and trains workers in use of new forms, reports, procedures or equipment, according to organizational policy.
• Designs, evaluates, recommends and approves changes of forms and reports. 
• Plans study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control or cost analysis. 
• Plans and facilitates meetings and communications within assigned department. 
• Communicates effectively in writing in response to periodic internal and/or external customer correspondence. 
• Provides business costs and/or operations analysis. 
• Develops methods for communicating key performance indicators to business unit area (internal and external customers) and contributes to scorecard efforts to provide appropriate detail on improvements. 
• Performs other duties as assigned.
   

Minimum Skills

Minimum Knowledge and Abilities

Basic knowledge of fundamental concepts, practices and procedures of a particular field of specialization.Incumbent must set priorities, organize work and make occasional exceptionsAbility to multi-task various critical work assignments in a fast paced environment in a professional mannerWell-developed written and verbal communication skills for interaction with all levels of personnelAbility to meet goals and objectives with minimal direct supervisionEffective interpersonal and customer service skillsAbility to make recommendations and independent decisionsExceptionally strong analytical and problem solving abilitiesAbility to interface with high levels of leadership.Demonstrated ability to forge strong relationships across levels and organizational lines of business.Proficient in Microsoft Office Package, including word processing, spreadsheets, database, presentation software, electronic mail and scheduling

Preferred Qualifications

• Bachelor’s degree in Business Administration, Technology, Accounting, Finance or other quantitative field.
• Knowledge of SAP preferred.
• Master’s Degree in Business Administration, Human Resources, Accounting, or Economics.

Competencies

Communicates EffectivelyWorking with AmbiguityBuilds NetworksDriving for ResultsDemonstrating Initiative

Minimum Education

High School Diploma or GED

Required Certifications

Working Environment

Indoor work, operating computer, manual dexterity, talking, hearing, repetitive motion. Use of personal computing equipment, telephone, multi-functioning printer and calculator.Ability to travel to and from meetings, training sessions or other business related events in and outside of service area. After hours work may be required.

Physical Demands

Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects,