Food Service Director

Job Description

The Food Service Director is responsible for planning and managing food service across the entire campus. In conjunction with direct reports, develop strategic operations plans aligned with the client's mission, vision, and objectives to include sustainable practices while balancing the fiscal constraints of the operation.

 

BENEFITS: Aramark offers a wide array of comprehensive benefit programs and services including medical, dental, vision, and work/life resources to our benefits-eligible Aramark employees. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Hourly eligible benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. 

 

COMPENSATION: The salary range for this position ranges from 90k-100k, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if applicable to the position). This is Aramark’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting. 

 

If hired, employee will be in an “at-will position” and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors.

#FS-300

Job Responsibilities

• Develop and be accountable for a safety culture that creates a work environment where no one gets hurt.
• Establish and maintain food production systems (PRIMA) and procedures for the ordering, receiving, storing, preparing, and serving of food related products.
• Responsible for menu planning and development.
• Ensure that requirements for appropriate sanitation and food safety levels in respective areas are met.
• Develop operational component forecasts; monitor expenses and reports all variances.
• Responsible for component's budgeting and accounting functions.
• Conduct period inventory.
• Coordinate and supervise unit personnel regarding production, merchandising, quality and cost control, and labor management.
• Recruit, hire, develop, and retain front line team.
• Provide Student, Client, Employee, and Community Advocacy.
• Drive customer service and employee engagement through effective use of customer and employee engagement surveys.
• Maintain records to comply with Aramark, government, and accrediting agency standards.
• Interact with Client Management and maintains effective client and customer relations at all levels within the client organization.
• Develop annual marketing plan for account.
• Look for opportunities to implement new products and services which support sales growth and client retention.
• Identify vertical sales growth opportunities and communicates with appropriate subject matter experts.
• All other duties as assigned by leadership

Qualifications

•Requires at least 2-3 years of experience in a management role 
•Requires previous experience in food service
• Requires a bachelor’s degree or equivalent experience
• Strong communication skills  
• Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
• Ability to demonstrate excellent customer service using Aramark's standard model 
• Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
• Requires occasional lifting, carrying, pushing, and pulling up to 50-100 lb. 
• Must be able to stand for extended periods of time.

• Ideal candidates will possess a minimum of 5 years multi-unit experience in dining, retail and or catering operations exceeding $ 4M in sales.
• Previous experience in college/university or business dining is highly preferred.
• A minimum of 2 years primary financial accountability with a direct reporting relationship to clients and senior executives is required.
• Proven track record of developing and implementing tools to increase top and bottom line as well as strong communication skills.

• Must be able to work a schedule that meets the needs of the business to include the possibility of nights, weekends, and holidays

#FS-300

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe t