Nasdaq MarketSite Events Manager (On-site)

Nasdaq is a financial technology company, rewriting the future of global economies and markets by unlocking capital and opportunities through their technology, innovation, and expertise. With industry-shaping insights, unrivaled intel, and cutting-edge financial technology at our fingertips, we don’t chase the opportunities of tomorrow — we create them.

Located in modern offices in Times Square, we look to recruit individuals with the passion to thrive in a highly dynamic and entrepreneurial environment. We have a results-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities.

The Nasdaq MarketSite Events Team role supports and collaborates with our business partners internally to manage and execute listed and newly listed company and client events and meetings in our Client Experience Center. Reporting to the Head of MarketSite Events, this role will have a strong focus planning, managing, and executing $5B+ market cap client events, live broadcast on-site and remote Opening and Closing Bell ceremonies, IPOs, First Trade celebrations, VIP events, and outdoor activations in the heart of Times Square, with the objective of delivering customer excellence.

The successful candidate will have a track record of liaising with internal and external constituents at all levels, including C-level executives, with the ability to champion strategy and recommendations.  Additionally, the right candidate will have a passion for events, strong leadership, thrive in a demanding, fast-paced environment, be a team player, and be extremely proactive with our clients, always putting them first and doing everything possible to accommodate their needs.

Responsibilities:

• Plan, manage, and execute $5B+ market cap client events, live broadcast on-site and remote bell ceremonies (10 – 15% travel), IPOs, First Trade celebrations, VIP events, and outdoor activations 

• Plan and execute issuer and non-issuer events, as well as internal and external meetings. This includes, but not limited to, analyst/investor days, press conferences, receptions, cocktail parties, dinners, product launches, and street activities

• Work across the organization with Catering, AV, Broadcast, Facilities, Creative Teams to successfully plan, manage, and execute events

• Be the subject matter expert for Nasdaq’s Client Experience Center event space  

• Manage partnership with Times Square Alliance and vendors for outdoor activations

• Demonstrate superior customer service and hospitality to all clients  

• Deliver excellent customer service throughout the lifecycle of an event, motivating other team members to perform the same.

• Build upon existing positive relationships and continue to build new relationships with issuers and non-issuers whenever possible to increase revenue opportunities, returned visits, etc. 

• Liaise with various vendors to identify unique opportunistic ways to market and generate awareness of the MarketSite and grow sales revenue 

• Continually seek out and implement new tools, communications, or workflows that can streamline processes, increase efficiency and improve the customer experience.

• Lead, motivate, inspire, recruit and retain employees while rewarding and cultivating a culture of a high performing team

• Onboard and train future team members 

• Support Head of MarketSite Events with ad-hoc special projects

• Proactively taking on new, impactful initiatives and exhibit a curiosity for learning 

• Educate Nasdaq as a whole on the various ways MarketSite can be utilized to increase exposure and revenue opportunities. 

• Leverage creative ways in which clients may use their Opening/Closing bell or event to promote their brand.

• Raise visibility for Nasdaq, its client base and external parties by promoting all facets of the MarketSite. 

Qualifications:

• Experience Required: 8 – 10 years of event management, hospitality, client experience, and/or broadcast production

• High degree of creativity and passion for event planning

• Enthusiastic and motivational leader with team management experience

• Self-motivated attitude and is focused on delivering results

• Accustom to delivering exceptional white-glove customer service

• Excellent influencing, problem solving, and project management skills

• Exceptional communication skills and ability to interface with C-level executives both internally and externally

• Proven track record in collaborating with various stakeholder groups

• Education Required: Bachelor’s de