Director, Software Engineering

Director, Software Engineering – Austin, TX 

Are you ready to help modernize a software engineering organization that develops products to connect millions of users globally? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Director, Software Engineering!

Western Union powers your pursuit. 

In this role, the Director of Software Engineering to lead our payments Funds-out platform, with a strong emphasis on integrating with payment processors and financial networks. This role will drive architecture, scalability, and reliability of our payment platform, ensuring seamless transaction flows across global markets.

Role Responsibilities 

• Create vision, strategy, and plan to build a high performing engineering organization 

• Demonstrate strong capabilities in assessing business needs while providing creative and effective solutions in conformance to emerging technology standards 

• Balance delivery velocity through existing platforms and adoption of next-gen technologies
• Execute success through diligent planning, attention to detail, effective delegation, and efficient decision-making 

• Lead a high-performing global engineering team focused on payments and financial integrations
• Strong emphasis on customer journey, product quality, performance tuning, troubleshooting, and continuous development 

• Collaborate with external partners and vendors to manage integrations and SLAs.

• Be a culture champion on the team and across the company fostering a culture of ownership, innovation, and continuous learning
   

Role Requirements 

• Bachelor’s or master’s degree in computer science, Engineering, or related field.
• 10+ years of experience in software engineering, with 5+ years in payments or fintech.
• Deep experience integrating with payment processors and financial networks.
• Hands on Experience with event-driven, microservices-based and AWS architecture to enable scalable, resilient, and real-time payment systems.

• Excellent leadership, communication, and stakeholder management skills and ability to communicate and evangelize those concepts to a broad-based team 

• Proven ability to understand business and ability to contribute to technology direction that drives measurable business improvements 

• Demonstrated capabilities in assessing business needs while providing creative and effective solutions in conformance to emerging technology standards 

• Experience with agile development methodologies with Test Driven Development (TDD) and CI (Continuous Integration)/CD (Continuous Delivery) 
• Knowledge of regulatory standards (e.g., PCI-DSS, PSD2, SOX)
• Proven capability to diagnose and resolve issues in high-pressure, customer-impacting scenarios to maintain service continuity and trust

We make financial services accessible to humans everywhere. Join us for what’s next. 

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. 

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.  

Salary

Annual base salary range is $180,000 – 235,000 USD per year.  Total compensation includes a base salary and short-term and long-term incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may sha