Laboratory Sales Manager I - Cleveland Territory

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Laboratory Sales Manager I - Cleveland Territory

                        

Location

Cleveland

                    

Facility

Remote Location

                     

Department

Lab Phlebotomy-Diagnostics Institute

                      

Job Code

T98917

                     

Shift

Days

                       

Schedule

8:00am-5:00pm

                       

Job Summary

                         

Job Details

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.     

The Laboratory Sales Manager supports Cleveland Clinic’s mission of putting patients first by delivering world-class care, in alignment with CCL leadership. This role is accountable for managing a defined territory with a focus on generating new business revenue and expanding Cleveland Clinic Laboratory services. 

The Sales Manager is responsible for establishing and maintaining long-term relationships with physician accounts, developing and executing strategic plans for account growth and retention, and overseeing all aspects of the sales cycle—from lead generation to contract execution. This includes identifying opportunities for new business, driving client engagement, and ensuring a high level of customer satisfaction. 

A caregiver in this position works days, 8:00am—5:00pm.  

 

A caregiver who excels in this role will:  

• Pro-actively generates new business opportunities. 

• Bring in the support and direction of the Medical Director, Division Administrator and Director of Sales and Outreach when needed. 

• Develop and maintain a high level of understanding of the Reference Laboratory product line and is able to promote CCL to target client within assigned territory. 

• Manage the sales process from initial opportunity through securing the client and ensuring a successful client conversion. 

• Plan overall sales and service activities effectively. 

• Develop and implement action plans to increase customer base, volume and market presence. Interfaces with Project Managers, Operations, and Marketing and Sales teams to ensure customer requirements are met on a timely base and for the purpose of coordinating all on going client retention and growth activities. 

• Contribute to sales meetings, presentations and attends training courses. 

• Develop and maintain knowledge and experience of relevant laboratory methods and technologies. 

• Other duties as assigned. 

 

Minimum qualifications for the ideal future caregiver include:  

• Bachelor's Degree in Business Administration, Medical Technology, Healthcare or related field 

• Three years in a laboratory of healthcare environment with demonstrated success in sales, marketing or customer s