Senior Engineer I_Program Lead

About This Opportunity
We are seeking a Senior Engineer I – Program Lead for programs in the Pacific Northwest. In this role, you will be the client lead for industrial and commercial energy efficiency services to various long-time utility clients around the Pacific Northwest (OR, WA, BC). This role will also support the ramp up and delivery of new work as it is won with other clients in this region. Our current energy efficiency programs include a mixture of engineering analyses, energy efficiency tune-ups, data center M&V work, energy efficiency capital project development, and work supporting the WA State Clean Buildings Act. The work is roughly 75% industrial and 25% commercial. This role is expected to perform some engineering work and work closely with Engineering and Outreach Managers to appropriately resource staff to perform the balance of the work.

About Us
Cascade Energy is a leading provider of energy efficiency, energy management, decarbonization, and sustainability solutions for the industrial, commercial, and public sectors across North America. We have a 30-year history of delivering high-value services through electric and gas utility-offered programs and directly to industrial and commercial enterprises.
Our reputation for stellar, high-quality work has expanded our reach throughout North America to serve clients ranging in size from small to Fortune 500 companies in their pursuit of wide-ranging decarbonization and energy savings objectives. Cascade Energy has 14 offices throughout the US and employees in 30 states.

Why work at Cascade?
As a 100% Employee-Owned Company (ESOP), Cascadians foster and value a culture of equals, initiative, and ownership. Our teams reflect our core company values: Do the Right Thing; Put Others First; Seek Shared Success; Learn Constantly; and Be Industrious. Our customers are vitally important to us, and we pride ourselves on stellar customer service. Our team members are a dedicated and diverse group of ambassadors, representing Cascade Energy, striving to embody our values, ensure we are responsive, and consistently delighting our customers.

In alignment with our values and doing better, Cascade Energy celebrates and values diversity as vital for increased creativity and innovation and faster problem solving, and we are committed to providing an environment of mutual respect, free of discrimination and harassment. Learn more about what we do to create a welcoming environment at Cascade by visiting Culture and Belonging | Cascade Energy.

Cascade promotes a healthy work-life balance and appreciates employee contribution in all areas. We walk the talk about our commitment to learning constantly, with a focus on the ongoing development of every team member. Cascade is a strong supporter of flexible working arrangements, and offers role-dependent options for remote, hybrid, and in-office work.

What You Will Be Doing:
• Build trust, foster positive relationships with the client, and quickly address issues to ensure high levels of satisfaction with the client.
• Manage client communication through meetings, phone calls, emails, and other regular methods of engagement to ensure clarity.
• Clarify program and contract guidelines, including parameters, deliverables, and budget.
• Report to the client on expenditures, activities, achievements, and progress to goal in a manner that is simple, timely, accurate, complete, succinct, transparent, and suited to the client’s needs.
• Problem solve; develop and implement recovery plans for off-schedule and unanticipated outcomes.
• Provide our client with a trusted point of contact, provide focused attention to our client care-abouts, minimize the burden placed on clients, and provide clients with industry intelligence.
• Work closely with the NW Engineering Manager to ensure that work for each utility program is appropriately staffed. Similar work with the Outreach Team Manager may also be needed.
• Collaborate with Customer Engagement and the Programs West Director to drive new scopes of work and lines of business with customers in the region.
• Act as the liaison between the client and the NW Engineering Team. Provide quality control (QC) for work products coming from other teams before they are delivered to the client. Ensure both technical and programmatic information is accurate and complete. Relay key client care-abouts to the Engineering team.
• Conduct engineering scoping visits to various industry types, develop high level engineering reports, and draft proposals and scopes of work for sharing with the client and to internal resources.
• Complete in-depth technical engineering analyses and reports as needed to fill workload.
• Ensure that savings goals are met. Accelerate or decelerate the flow of savings in keeping with guidance from our clients while minimizing