Senior Growth Manager
Valsoft CorporationAbout the role
About MONKEY
MONKEY is the most trusted name in catering technology. Our enterprise‑grade platform is built specifically to help restaurants and multi‑unit brands grow their off‑premise and catering business. In plain terms: we help teams sell more catering, run leaner operations, and grow profitably.
More than 8,000 restaurants across the U.S. and Canada already rely on MONKEY. As we head into 2026 as an independent company, we’re executing on a bold roadmap to deepen our product and partner with even more brands to unlock their catering potential.
We operate with a family mindset: low ego, high trust, and shared ownership. We care about the humans behind the numbers, and we win together. We expect 2026 to be a breakout year for MONKEY and for the catering industry and this role will be a key part of that story.
Role Overview
The Senior Growth Manager owns net‑new revenue for MONKEY.
Your job is simple to describe and hard to do:
Find the right brands. Get in front of them. Show them the value. Close the deal.
This is a senior, outbound‑driven sales role focused on enterprise and multi‑unit restaurant and grocery brands with meaningful off‑premise catering programs.
You will have support, but no hand‑holding. You are expected to build and run your own book of business and deliver results.
What You’ll Do
1. Own outbound new business
- Identify and prioritize target brands in enterprise and multi‑unit off‑premise catering.
- Build and run outbound campaigns: email, LinkedIn, calls, conferences, and your own network.
- Create tailored outreach assets (one‑pagers, short decks, emails) that speak to brand‑specific needs.
- Open doors, secure first conversations, and move prospects through a clear pipeline.
2. Lead the sales cycle end‑to‑end
- Run high‑quality discovery to deeply understand each brand’s off‑premise catering model, constraints, and growth goals.
- Deliver compelling product demos that connect MONKEY’s platform to real P&L outcomes.
- Prepare sharp recap documents after calls: what we heard, what we’re proposing, and clear next steps.
- Equip your champion to sell internally: concise decks, ROI framing, objection handling, and executive‑ready narratives.
- Own pricing discussions and structure deals that maximize long‑term ARR while aligning to customer reality (with direct support from the CGO).
- Prepare formal proposals and support negotiation of commercial terms and MSAs in partnership with leadership (with direct support from the CGO).
3. Support inbound and expansion deals
- Jump on inbound opportunities managed by other team members: run demos, answer questions, and help move them to close.
- Support expansion and upsell opportunities on strategic accounts when your expertise or relationships help move the needle.
4. Improve how we sell
- Provide clear, unfiltered feedback on what resonates and what does not in our sales and marketing materials.
- Participate in problem‑solving sessions with growth, marketing, product, and operations to sharpen our story and offers.
- Feed market intelligence back into the roadmap: competitive moves, gaps you see, patterns across brands.
5. Operate like an owner
- Use HubSpot to manage your pipeline with discipline: stages, next steps, notes, and forecasting.
- Build and refine your own outbound systems: cadences, lists, templates, and follow‑up rhythms.
- Collaborate with the broader team in a low‑ego way: share what is working, ask for help when needed, and celebrate wins together.
Who You Are
Must‑have experience
- Deep understanding of off‑premise catering.
- You know the enterprise catering world: how programs are built, how they are measured, and where they break.
- You understand the dynamics between catering, in‑store ops, third‑party marketplaces, and first‑party ordering.
- Existing network in enterprise off‑premise catering.
- You already know decision‑makers or influencers at restaurant or grocery brands with meaningful catering volume.
- You can get to real conversations faster than a ‘generic SaaS AE’.
- Self‑starter with a builder mindset.
- You do not wait for perfect playbooks. You create them.
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