NMLS Licensed Loan Officer (Cleveland, Ohio)

The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We’re united by our culture – a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job – it’s about having the opportunity to become the best version of yourself.

As a Rocket Companies®’ team member, you’re empowered to make an impact, foster your entrepreneurial spirit, and build a career customized by you because – At Rocket, You Can.   

Working for Rocket Mortgage means you truly have a passion for helping people – because at the core of our mortgage business -- that’s what we do. Our powerful sales team will teach you the ins and outs of the business and empower you to build a lasting banking career with us. You’ll be rewarded for your hard work with uncapped commission, monthly awards, team celebrations and camaraderie and so much more.

As a Mortgage Loan Officer, we’ll not only cover all the licensing and training fees that occur when earning a state license, but you’ll be paid for any time spent in training classes. We’ll provide you with everything you need to make sure our clients have the best mortgage experience possible. You’ll use your competitive edge to present, evaluate and sell valuable financial solutions to clients across the country, over the phone. This is an opportunity to impact the communities in which we live and work.  

Minimum Qualifications

• Have passed SAFE/UST Licensing Exam
• Strong verbal and written communication skills
• Ability to remain competitive and coachable while working in a fast-paced sales environment
• Desire to take your sales career to the next level
• Ability to adapt well to change with the willingness to maintain a flexible schedule
• Team player attitude

Preferred Qualifications

• Experience reaching or exceeding sales goals and objectives
• Proven success in a sales or customer service role

Job Summary

As our business continues to grow, we’re in search of energetic, passionate people who want to join our elite team of mortgage professionals. We’ll provide you with all the paid training and licensing needed, along with a high-lead flow of qualified clients.

In this role, you’ll use your competitive edge to present, evaluate and sell valuable financial solutions to clients across the country. Your ability to build connectivity and rapport with clients will contribute to your overall success. At Rocket Mortgage, you’ll be surrounded by leaders and team members who will support your personal and professional development.

What You’ll Get

• A competitive compensation package, which includes salary base pay plus uncapped sales commission
• Excellent benefits package that starts day 1, which includes a 401(k) match, medical/dental/vision and much more
• 6 months of ongoing, paid mortgage sales training
• Company-generated leads

Responsibilities

• Work to obtain necessary licensing – we provide paid training and cover all fees
• Provide every client exceptional customer service
• Achieve or exceed sales goals and objectives
• Advise clients on the home buying or refinance process
• Educate clients on how to better manage their mortgages
• Assist clients through the loan process from application to closing

Benefits and Perks 

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks. 

Who We Are

Rocket Companies® is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. We’re passionate about the work we do, and it shows. We’ve been ranked #1 for F