Business Analyst 3

Job Title: Business Analyst 3

 Location: Augusta, ME

 Employment Type: Contract (C2C)

About Us:

 DMV IT Service LLC is a trusted IT consulting firm, established in 2020. We specialize in optimizing IT infrastructure, providing expert guidance, and supporting workforce needs with top-tier staffing services. Our expertise spans system administration, cybersecurity, networking, and IT operations. We empower our clients to achieve their technology goals with a client-focused approach that includes online training and job placements, fostering long-term IT success.

Job Purpose:

We are seeking a skilled Business Analyst to support a range of projects across multiple domains. The individual will be responsible for conducting detailed business analysis, documenting workflows, and potentially supporting User Acceptance Testing (UAT). This role requires strong analytical capabilities, effective communication skills, and the ability to bridge the gap between business needs and technical solutions.

Requirements

Key Responsibilities:

• Collaborate with project leaders to define project pathways and develop risk mitigation strategies.
• Conduct thorough Gap Analyses by creating current-state and future-state business process workflows.
• Lead workshops to gather business requirements and identify opportunities for process improvements and removing inefficiencies.
• Develop comprehensive functional and non-functional requirements for solution planning and implementation.
• Analyze, document, and map business rules within process documentation.
• Act as a liaison between business stakeholders and technical teams to ensure alignment of solutions with business objectives.
• Create and maintain progress dashboards using tools such as Power BI to communicate updates to stakeholders.
• Prepare clear and structured Business Requirements Documents (BRDs).
• Provide guidance and serve as a consultant to business partners, applying servant leadership principles.

Required Skills & Experience:

• Expertise in business process modeling and gap analysis.
• Proficiency in Office 365 applications, especially Excel for data analysis and Visio for process mapping.
• Ability to work independently with strong time management and task prioritization skills.
• Clear understanding of the differences between functional and non-functional business requirements.
• Experience in mediating between business users and technical teams.
• Strong negotiation skills without direct authority over stakeholders.
• Experience in conducting and leading business requirements workshops.
• Proficiency in building dashboards with Power BI or similar tools.
• Familiarity with creating current and future state workflows for process improvement.
• Knowledge of business requirements gathering methodologies and best practices.
• Experience developing Business Requirements Documents (BRDs).
• Background knowledge of government or structured organizational environments is a plus.