Scheduled Hours

40

Position Summary

Position supervises patient accounts activities ensuring that policies and procedures are communicated and implemented to patients, physicians, staff and outside contacts.

Job Description

Primary Duties & Responsibilities:

• Supervises, systems, billing and scheduling staff, providing training and assistance as required.
• Ensures charge posting is completed for all services, including regulatory, documentation and coding audits.
• Provides scheduling coordination, coding assistance and liaison with WUSBCS operations.
• Resolves difficult patient account situations.
• Assures available float coverage for all supervised positions.

Working Conditions:
Job Location/Working Conditions

• Normal office environment

Physical Effort

• Typically sitting at desk or table
• Repetitive wrist, hand or finger movement (PC Typing)

Equipment

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Bachelor’s degree or combination of education and/or experience may substitute for minimum education.

Certifications:

No specific certification is required for this position.

Work Experience:

Business Or A Related Field, Including Supervisory In Healthcare Reimbursement Environment (5 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Preferred Qualifications:

• Bachelor’s degree.
• Experience in training.
• Excellent verbal and written communication skills.
• High degree of professionalism.
• Strong knowledge of Epic.
• Proficient in MS Products, including Excel, Word, Outlook, PowerPoint, Teams, Box.
• Understanding of Revenue Cycle, EDI transactions, Payer policies.
• Effective critical thinking and problem-solving skills.

Preferred Qualifications

Education:

No additional education beyond what is stated in the Required Qualifications section.

Certifications:

No additional certification beyond what is stated in the Required Qualifications section.

Work Experience:

No additional work experience beyond what is stated in the Required Qualifications section.

Skills:

Accounting Training, Collection Processes, Collections Operations, Collection Systems, Interpersonal Communication, Oral Communications, Organizing, Written Communication

Grade

C11

Salary Range

$56,200.00 - $87,100.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to per