Senior Director, Commercial Strategy and Insights

About Us

One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.

In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.

The Opportunity

One Medical for Business (OM4B) partners with employers to offer their employees convenient access to One Medical providers through unlimited on-demand virtual care, remote primary care, and in-person visits in 29 markets. Our advanced primary care model promotes wellness and prevention with integrated chronic, behavioral, pediatric, and acute care support. Prestigious employers such as NASDAQ, PwC, Airbnb, and Pinterest consider us core to their benefits strategy. To advance strategy and commercialization decisions that maximize our future potential, we are looking for a Senior Director, Commercial Strategy & Insights to join our team. Reporting to the VP of Commercial Strategy and Operations, you will be responsible for driving the strategy for new client acquisition and membership growth. This includes decision-making across the entire client lifecycle - from market segmentation and targeting, to field force design, and ongoing optimization of client performance. The team you lead will diagnose, investigate, and predict future needs to realize revenue growth and inform organizational investments in new capabilities. In addition, you will support prioritizing and capturing shared growth opportunities with Amazon Business and AWS.

Self-motivated and comfortable navigating ambiguous situations, you have an ability to drive decision making in complex environments. With a strategic mindset, you routinely balance the needs of multiple stakeholders to recommend a path forward to senior leadership. Finally, we believe the person that will be successful in this role will be excited about the opportunity to mentor and develop high performing team members. If this sounds like you, we would love to hear from you!

What you'll likely work on:

• Lead strategic, cross functional initiatives that improve sales performance, membership growth, and clinical engagement 
• Develop go to market segmentation, targeting, and team deployment; ensure incentive compensation programs are designed to meet evolving business objectives 
• Support ongoing planning and forecasting efforts in collaboration with Finance and OM4B leadership
• Build and communicate C-suite recommendations on organizational priorities and cross functional growth investments 
• Demonstrate the impact One Medical has on individuals and populations through storytelling and quantified outcomes 
• Represent our team’s priorities in efforts to democratize data access and build scalable analytics capabilities 

What you’ll need:

• 10+ years commercial growth experience in strategy, analytics, or consulting  roles; 8+ years will be considered if a minimum of 3 years experience comes from a top tier strategy consulting firm
• 3+ years experience designing GTM strategy for a national B2B sales and client success team
• Experience leading cross functional growth initiatives through indirect oversight rather than direct management 
• Deep expertise in analytical tools (SQL, Excel, Tableau, etc.)
• Experience managing analytics teams
• Flexible thinking and an ability to adapt in an evolving and growing organization
• A passion to improve healthcare and the patient experience 

Not required, but would be great if you also had:

• Strategy consulting
• Experience in the healthcare industry

Benefits designed to aid your health and wellness:

Taking care of you today

• Paid sabbatical after 5 and 10 years
• Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
• Competitive Medical, Dental and Vision plans