People Operations Generalist

Who We Are

BuildingLink, powered by Bregal Sagemount, simplifies and elevates modern working and living in residential communities with inspired solutions, pioneering technology, and dedicated service. We are a rapidly growing SaaS company, providing an incredibly robust, cross-platform suite of products, serving 6,000+ properties and a growing customer base of nearly two million residents across the globe. As the preferred PropTech solution for condo/co-op and luxury multifamily buildings, we have ambitious plans to become a vital solution for all property management teams by expanding our products and extending our reach. We pride ourselves on excellence and delivering meaningful products of the highest standards that translate to measurable impact on the properties we work with.

Company Culture is at our Core

Our core values serve as the bedrock of our culture, defining who we are and what we stand for as a company. They guide our actions and inform our decisions every day, driving us towards success. It is our mission to be Bold. We think beyond what’s obvious and act with confidence and courage to bring our vision to life. We believe in strength in Unity and recognize that we are strongest when we seek to understand and care for each other first, initiate collaboration to overcome adversity and achieve goals together. We always operate with Integrity by doing the right thing, even when it isn’t easy (and especially when nobody is watching). We push to always be Learning and consistently analyze what we learn to make things better. We are intentional in everything we do and act Deliberately by asking the tough questions, making difficult decisions and connecting it all back to our ‘why’. Does this sound like a culture you can thrive in? If so, this position could be for you!

Requirements

What We’re Looking For

Get ready to join an exciting journey at BuildingLink as a People Ops Generalist! We are on the lookout for an experienced and proactive individual who is eager to make a meaningful impact. As a People Ops Generalist, you'll be the driving force behind our people operations functions. Your passion and energy will play a pivotal role in providing comprehensive support to our exceptional employees and managers. Get ready to contribute to the development and implementation of People programs and initiatives that will shape our thriving workplace. Continuously experiment with and improve processes that drive HR functions, and offer quality services. If you bring a solid understanding of people operations and HR practices, strong interpersonal skills, and a talent for handling complex personnel matters with professionalism and confidentiality, we can't wait to welcome you on board!

Key Responsibilities

• Employee Onboarding: Coordinate and execute the onboarding process for new hires, including preparing offer letters, conducting orientation sessions, and ensuring all necessary paperwork is completed accurately and in a timely manner.
• Benefits Administration: Manage benefits enrollment, answer employee inquiries regarding benefits, and maintain accurate records of employee benefits elections.
• Employee Relations: Address employee inquiries and provide guidance on HR policies and procedures. Assist with the resolution of employee relations issues, including conducting investigations and recommending appropriate actions.
• Compliance: Ensure compliance with federal, state, and local employment laws and regulations. Assist in maintaining accurate HR records and generating required reports. Manage annual compliance training.
• HRIS Maintenance: Maintain the HRIS system, including data entry, updating employee information, and generating reports as needed.
• HR Reporting and Analytics: Generate HR reports, metrics, and analytics to monitor HR trends, identify areas for improvement, ensure strong data governance, and support data-driven decision-making. Prepare reports for management and stakeholders as needed.
• Documentation: Maintain and update HR policies, procedures, and employee handbook. Ensure compliance with company policies and communicate changes effectively to employees.
• Employee Communication: Develop and distribute internal communications related to HR programs, policies, and updates.
• Continuous Improvement: Identify opportunities for process improvement and suggest innovative solutions to enhance People operations and employee experience.
• Performance Management: Support the performance management process by coordinating performance reviews, monitoring continuous feedback, and assisting in the implementation of performance improvement plans, as needed.
• HR Projects: Support various People-team projects and initiatives, particularly those driving employee experience.
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