eCommerce Hub Assistant Supervisor

Location: Minneapolis, MN
Pay: $18.50 per hour
Job Type: Full-time
Schedule: 40 hours per week, Monday through Friday

Benefits: Medical, prescription drug, dental, vision, and hearing coverage; employer-paid life, AD&D, and long-term disability; voluntary life and disability options; paid vacation, sick time, personal days, and holidays; flexible spending accounts; 403(b) with immediate eligibility; employer-funded pension plan; professional development and training

About The Salvation Army

The Salvation Army is an international movement and evangelical part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination.

About the Role

We are seeking a detail-oriented eCommerce Hub Assistant Supervisor to support our online sales operations. This role focuses on leading the Lister Team while helping manage day-to-day workflow across the full eCommerce process.

This position is a strong fit for candidates with experience in eCommerce, retail, warehouse operations, online marketplaces, product listing, shipping, inventory, or team leadership.

Key Responsibilities

• Support productivity and quality standards for the Lister Team
• Train, coach, and develop team members
• Coordinate product flow across receiving, processing, photography, listing, stocking, and shipping
• Track and maintain daily, weekly, and monthly performance metrics
• Provide hands-on guidance to improve individual and team performance
• Maintain organized, efficient, and safe work areas
• Support the eCommerce Hub Supervisor and step in as needed

Work Environment

This role operates in a mixed office, warehouse, and retail setting. Work may include temperature fluctuations, dust, and active movement throughout the day. This is a hands-on role supporting daily operations.

Physical Requirements

• Regularly lift and move up to 50 pounds and occasionally up to 100 pounds
• Stand, walk, bend, stoop, kneel, and move throughout the shift
• Work across office, warehouse, and store environments
• Good vision, including close and distance focus
• Valid driver’s license and ability to travel as needed

• Experience in eCommerce, retail, warehouse, or fulfillment environments preferred
• eBay, Amazon, or online marketplace experience preferred
• High school diploma or GED required
• Proficiency in Microsoft Office
• Strong attention to detail and organizational skills
• Clear communication and ability to work as part of a team
• Prior team lead, training, or supervisory experience preferred
• Experience with faith-based or social service organizations is a plus

Equal Opportunity Employer

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, U.S. Veterans, people with disabilities, people impacted by the justice system, and those without a college degree are encouraged to apply.