NetSuite-Product Growth - Program Manager 3-ProdDev

The program manager's role is to lead several interdependent projects / workstreams / solutions as programs to achieve the strategic objectives to ensure one key goal; the success of organizing and leading product launch programs. A program is a way to organize and coordinate several interdependent Go-to-market projects and maintain delivery alignment for the NetSuite Product family. 

You'll analyze your programs with a broad, high-level view—leaving day-to-day project activities to your Go-to-market project managers and analysts. Your primary job description and responsibility ensure that all of your project managers are efficiently and effectively working towards the launch program goals. The successful candidate will be a proven leader, communicator, and proficient in process/project management.

Career Level - IC3

Responsibilities:

• Work with broad cross-functional internal teams to track dependent stakeholder readiness plans, including reporting key milestones status, risks, contingency planning, and issue escalation as necessary.
• Lead and facilitate meetings with key contributors, including product management, customer success, suite success, and sales, to gather requirements and gain internal alignment.
• Lead internal communication flow, serve as a liaison, and coordinate cross-functional teams to ensure launch readiness.
• Develop a deep understanding of the market problems of various industry segments and user personas and effectively position and communicate how and why product features and functionality address and overcome those market problems for our customers.
• Anticipate bottlenecks, balance business objectives and needs versus technical and operational constraints, and adjudicate between internal stakeholder groups to resolve blocking issues. 
• Deep understanding of ERP Software, NetSuite, NetSuite Customers and NetSuite Competitors
• Deep ties into the customer success and or Go-To-Market organization
• Familiar with customer engagement methodology (Ie – Sales, Activation, Support)
• Excellent communication skills; Requires the ability to communicate internally and externally at all levels of an organization.
• Strong organizational, analytical, and project management skills, with the ability to balance multiple projects successfully and efficiently.
• Proven track record for taking ownership.
• Proficient in PowerPoint; comfortable in designing and articulating complex processes.
• Nice to Have – Experience with:
  • Design Thinking/ Service Design
  • Product Management
  • Customer Migrations
  • Sales & Business Development 
  • Pricing & Packaging
• Editing in Confluence/Jira

Skills

• Deep understanding of ERP Software, NetSuite, NetSuite Customers and NetSuite

General Skills

• Collaborative, will be able to work across the org, both in and outside of the product
• Not constrained by role definition; contributes wherever needed to make NS a success
• Comfortable with change; an agent of change when the need is recognized
• Unfazed by ambiguity - we strive for clarity, but accept undefined is the default state
• Exceptional oral and written communication and presentation skills
• Passion for storytelling and market impact
• Ability to work independently (self-motivated) and meet deadlines
• Desire to grow professionally and open to coaching
• Willing to collaborate with cross-departmental teams and support team members with tasks and projects as needed

 

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $78,000 to $158,200 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 4