Customer Engagement Front Desk Host

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Holman Motorcars is seeking a warm, engaging, and professional Front Desk Host to be the welcoming face of our dealership, representing brands such as Rolls-Royce, Bentley, and Aston Martin.

Schedule: Four weekdays (Monday - Friday) from 9:00am - 6:00pm and some Saturdays from 9:00am to 5:00pm. Off on Sundays and one weekday.

What You'll Do:

• Serve as the first point of contact for all showroom guests and clients
• Greet visitors with a genuine smile and a polished, luxury-brand presence
• Create a welcoming and refined atmosphere from the moment guests arrive
• Engage in friendly, natural conversation to understand client needs
• Direct clients to appropriate departments (Sales, Service, Parts) with professionalism
• Answer and route incoming calls using premium-brand telephone etiquette
• Manage appointment scheduling and customer check-ins using dealership software
• Maintain a pristine front desk and lounge area that reflects our brand standards
• Assist the Sales Department with clerical and administrative tasks
• Support marketing events and showroom planning as needed

What We're Looking For:

• A warm, outgoing personality with a natural ability to connect with people
• Exceptional communication skills, both in person and over the phone
• Professional appearance and demeanor aligned with luxury brand expectations
• Strong computer skills across multiple platforms, including CRM systems and scheduling tools
• Experience with data entry, reporting, and customer relationship management
• Reliable, punctual, and highly responsible
• Previous experience in hospitality, luxury retail, or high-end customer service is a plus
• Experience in retail sales or event planning is a bonus

#LI-AK1

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

Benefits:

Regular Full-Time

We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.

Temporary or Part-Time

In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

Pay:

We offer competitive wages that are commensurate with