Coordinator, Client Payments

Practice Group / Department:

Client Payments

Job Description

We are a global law firm with a powerful strategic focus and real momentum. Our industry-focused strategy is seeing us take on pioneering work in places that others have yet to reach. Our shared values define our culture and our workplace. You will find us to be unusually collegial, team-oriented, and ready to innovate. We work seamlessly across practices, offices and around the world. This elimination of boundaries has allowed us to evolve into a law firm that works as hard for its culture as it does for its clients.

The position of Coordinator, Client Payments in the Houston office requires self-starter to process client receipts. The individual must have excellent customer service skills to communicate successfully with lawyers, staff and the global service center (GSC).  This individual reports to the Client Payments Supervisor in Houston.

This position will require presence in the office at least two days per week pursuant to the firm’s hybrid work policy.

Responsibilities include but are not limited to:

• Record daily revenue payments received
• Identify client receipts where unidentifiable by GSC
• Post client receipts in SAP once identified
• Address concerns and questions via e-mail and phone call within a timely manner
• Respond to ad-hoc report requests
• Balance batch reports to bank credits
• Work closely with accounts payable team members as it relates to Trusts and Intercompany transfers
• For Trust accounts, open sub-accounts and maintain balances and record interest bearing escrow accounts monthly
• General administrative duties

Please note this job description does not cover or contain all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications:

• At least three years of experience in a professional environment, preferably at a law firm
• Preferred experience with a legal industry standard financial systems database
• Experience with SAP is a plus
• Flexibility to work independently and in a team atmosphere with a high degree of accuracy, confidentiality and professionalism
• Customer service oriented with strong communication skills and the ability to interact well with people at all levels of the organization by phone, email and in person
• Ability to work in a fast-paced environment and adapt quickly to changing priorities
• Strong team player a must
• Ability to consistently exercise discretion and independent judgment
• Detail oriented, with above average spelling, language and grammar skills
• Strong computer skills, including proficient in Microsoft Office and strong data entry skills
• Must be flexible to work extra hours as dictated by the demands of the role

Norton Rose Fulbright US LLP is an Equal Opportunity/Affirmative Action Employer and complies with all applicable federal laws and their implementing regulations that require the collection and recording of certain data and information. The information we receive will not be used to make any decision regarding employment and will be kept separate from your application. Similarly, self-identification information is kept confidential and used only in accordance with applicable federal laws and regulations. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Norton Rose Fulbright is committed to providing reasonable accommodation as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or accommodation to complete your application, please contact us.hr@nortonrosefulbright.com. Please provide your contact information and a description of your accessibility issue. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

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