Director, Strategic Communications & Media Relations

Overview

Philadelphia Gas Works

 

Looking for a challenge and ready to power up your career?

 

Free Health Insurance Options– Free Dental Insurance – Flex Spending - Commuter Benefits - Pension Plan – Free Parking – Wellness Programs – Onsite Gyms – Tuition Assistance-  PSLF Eligible Employer- Parental Leave- Hybrid Work Environment-Relocation Assistance

 

The Philadelphia Gas Works (PGW) is the largest municipally-owned gas utility in the nation, supplying gas service in the City of Philadelphia to over 500,000 customers.  From its humble beginnings in 1836, PGW has grown into the large, modern facility that exists today.  As one of the nation's leading natural gas providers, PGW prides itself on stability and continual growth. PGW is dedicated to becoming the Greenest Natural Gas Delivery Company in the region.

 

Become part of the PGW Team!

 

Director, Strategic Communications & Media Relations

 

This Director level position will provide daily coordination of communications with external audiences, including the news media, meeting tight deadlines, responding to crisis situations, and developing proactive communication strategies. The incumbent can serve as a media spokesperson for the company, as well. This will include writing public responses, preparing media statements and articles, coordination of interviews, news pitches, and other related media communications. The incumbent will support other Communications department staff, as well as other internal and external entities to ensure timely and accurate company information is provided.

 

The incumbent will support company public relations with multi-faceted communications programs designed to build and strengthen the organization’s role and reputation as a leader in the energy industry by developing policies, coordinating the implementation process, and providing quality control for external communications, media activities, and press events. This role also manages internal staff and contractors responsible for delivering results across multiple communication vehicles. 

Responsibilities

ESSENTIAL FUNCTIONS

 

Work collaboratively with executive leadership to align PGW’s corporate mission and strategic priorities with its communications strategy to build and maintain a positive brand.

 

Work jointly, when needed, with Chief of Staff & SVP of Communications in planning and coordination of successful media and communications campaigns.

 

Serve as a corporate spokesperson for the Company as well as coordinate the writing of talking points and messaging for other internal spokespersons.

 

Manage media relations strategy and cultivate and enhance collaborative working relationships with local Philadelphia metro and industry media contacts.

 

Work collaboratively with Communications staff on all events and projects.

 

Attend pertinent Company and community functions and network with community and/or media representatives.

 

Manage and coordinate use of interactive communications such as Social Media Sharing (Twitter, YouTube, Facebook, LinkedIn, and others).

 

Manage the workflow of department projects and staff time.

 

Coordinate with direct reports to work with internal (i.e., Customer Service, Human Resources, etc.) to develop communications for external circulation.

 

Develop, implement, and adhere to communications budget.

 

Key Role Components:

 

Communications/Media Relations

 

Develop ideas and opportunities for feature articles, interviews, presentations, and other public relations activities that promote awareness of PGW’s policies, products, services, and goodwill activities; delegates assignments to appropriate team members providing on-going oversight.

 

Plan social media strategies on behalf of a company to achieve a set of goals.

 

Responsible for the oversight of content creation, scheduling, monitoring, and reporting of social media metrics.

 

Arrange for media visits to PGW facilities as appropriate effectively and authentically representing PGW before all media outlets including television cameras, radio microphones, print and editorial writers.

 

Develop and conduct customer opinion surveys, manage public relations aspects of customer programs, and respond to common inquiries or complaints from the press, customers, regulatory agencies, or members of the business community exhibiting professional decorum and a comprehensive understanding of company issues.

 

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