Director, Global Program Optimization

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

 

Director, Global Program Optimization (Remote)
Full time, United States

 

The Director, Global Program Optimization is accountable for retaining a portfolio of large-market or multi-national accounts in collaboration with, and via consultation with, the existing Commercial teams and program managers in non-competitive (renewal) and competitive (client procurement RFPs) environments. This position should have the ability to participate in client-facing presentations.

 

As a Director, Global Program Optimization, you will

 

• Maintain and increase revenues through client retention and expansion of current customer programs
• Help drive program margins and profitability by optimizing programs and retaining accounts
• Look for opportunities for deeper program engagement to assist with cross-selling or up-selling products and services beyond standard travel program support
• Leverage existing data and information to uncover emergent data and trends to improve client retention
• Dive into places for clients to consolidate and expand their travel program with BCD where this makes business sense for the client
• Proactively engage with business owners regarding the renewal/bid avoidance/rebid/risk status of each assigned account throughout the life of the account 
• Facilitate project management for the entire bid process pre/during/post bid closeout

 

About you

 

• Extensive business travel industry experience with previous sales focus
• Thorough knowledge of business travel management, supplier landscape, and travel industry technology
• Effective oral, written, and presentation communication skills
• Proficient in MS Excel, MS PowerPoint, and business software applications
• Must be an inquisitive problem solver motivated by uncovering problems and implementing solutions
• Ability and willingness to travel domestically and internationally

 

About us 

 
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.  

 

Your life at BCD 

 

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.  

  

You’ll be offered 

 

• Flexible working hours and work-from-home or remote opportunities  

• Opportunities to grow your skillset and career 

• Generous vacation days so you can rest and recharge