Software Technical Lead

Software Technical Lead – Device Lifecycle & Integrations (DELI) Team

Play a Lead Role in the Future of Device Integration

The Device Lifecycle & Integrations (DELI) team builds the platforms and services behind the connected devices powering millions of Alarm.com homes and businesses. As a Software Technical Lead, you will drive technical delivery for projects, ensure high engineering standards, collaborate with stakeholders, and help team members grow—all while staying hands-on with our most critical codebases.

What You’ll Do

• Lead day-to-day technical execution on key DELI projects, from discovery and system design through delivery and adoption.
• Translate business and stakeholder requirements into robust, scalable software solutions.
• Guide technical project planning, architecture, and implementation—ensuring consistency, code quality, and timely results.
• Mentor and support the continued growth and development of engineers on your team, providing feedback and technical guidance.
• Represent your team’s work in cross-team or department forums with clarity and technical detail.
• Drive adoption of best practices in code review, documentation, team workflows, and monitoring.
• Proactively identify challenges, risks, and underperformance—owning communication and course correction as needed.
• Contribute to defining and maintaining a constructive, high-performance team culture.
• Other duties as assigned. 

Who You Are

• Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field (or equivalent work experience).
• 8+ years of professional software engineering experience, including at least 2 years in a technical or project leadership capacity.
• Proven experience architecting, building, and delivering distributed or cloud-centered systems using .NET/C# or a comparable technology stack.
• Solid grasp of core networking technologies and principles, with the ability to design and troubleshoot systems that rely on reliable device connectivity.
• Exposure to hardware integration or device-centric development environments—able to collaborate effectively with hardware teams and understand the unique challenges of tightly coupled software-hardware solutions.
• Demonstrated history of technical project delivery and proactive ownership.
• Track record in mentoring and developing engineers at multiple experience levels.
• Skilled in maintaining high standards for code quality, technical debt management, and effective code reviews.
• Clear and effective communicator, capable of articulating technical direction and representing the team in both technical and business settings.
• Highly organized, results-oriented, and adept at managing competing priorities and shifting project demands.
• Dedicated to fostering a respectful, inclusive, and growth-minded team environment.

Preferred Skills & Experience

While not required, the following specialized skills and experiences are valuable additions to our team:

• Experience applying Domain-Driven Design (DDD) principles to model business domains and maintain clear service boundaries.
• Proficiency in Test-Driven Development (TDD) and automated testing frameworks (unit, integration, end-to-end).
• Hands-on experience with container orchestration (Kubernetes) for large-scale deployment/management.
• Designing event-driven architectures using message brokers (Apache Kafka or similar).
• Advanced API development, including REST, gRPC protocol buffers, and high-performance service-to-service communication.
• Strong knowledge of Microsoft SQL Server—query optimization, performance tuning, and advanced features.
• Exposure to microservices resilience patterns, e.g., service mesh, circuit breakers.
• Implementing observability solutions—monitoring, logging, tracing, and alerting, for distributed systems.
• Familiarity with DevOps automation practices, such as infrastructure as code, deployment pipelines, and CI/CD.
• Understanding device communication protocols and experience overseeing large IoT device fleets.

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to