Product Release Manager

Strength in Trust 

At OneTrust, we help businesses around the world to make trust a competitive advantage. Our category-defining enterprise platform enables organizations to operationalize trust across privacy, security, data governance, GRC, third-party risk, ethics, and compliance, and ESG.

The Challenge

OneTrust is looking for a skilled and experienced Product Release Manager to join our team. The Product Release Manager will be responsible for coordinating and managing the entire release process of our software products across all clouds. This role requires someone who is highly organized, detail-oriented, and has excellent communication skills to collaborate with various departments such as product & engineering, customer support, professional services, partners, marketing, and sales enablement to ensure every release and update is seamless and successful.

Your Mission

• Plan and manage product releases, ensuring they are delivered on time and with high-quality standards.
• Create and govern feature release process, including stage gates through “Early Access” to “Preview” to “GA”.
• Collaborate with product & engineering, customer experience, marketing, and sales enablement teams to ensure that all release aspects are planned, communicated, and executed effectively so our customers are set up for success.
• Monitor and communicate release status, issues, and risks to all stakeholders, including executive leadership, product owners, and development teams.
• Coordinate and help identify critical bug fixes, feature requests, and other changes that need to be addressed before and during releases.
• Identify and manage release risks and issues, proactively communicating status to stakeholders.
• Ensure that release documentation, such as release notes, user guides, and knowledge base articles, are up-to-date and accurate.
• Continuously improve release processes by identifying areas of inefficiency and implementing best practices.
• Create and maintain a detailed project plan for each release, including timelines, dependencies, and risks.
• Tracks and manages deliverables for Major Releases (quarterly) across product & engineering, customer experience, marketing, and sales enablement teams to ensure that all aspects of the release are planned, communicated, and executed effectively.
• Partners with Quality Engineering and Release Readiness teams to ensure minor releases are tracked and aligned with product management and customer expectations.
• Partners with Quality Engineering and Release Readiness team to ensure minor releases are tracked and aligned with product management and customer expectations
• Partners with Product Management to ensure metrics for release readiness are defined and met before the release
• Partner with Product Marketing to ensure marketing motions including pricing and packaging decisions are completed in time for release.
• Leads meetings with business stakeholders to communicate release readiness

You Are

• Demonstrated experience managing complex, cross-functional projects.
• Proven ability to manage competing priorities and deliverables in a dynamic environment.
• Experience and comfort with business-related tools and platforms such as SmartSheets, Planner, WorkBoard, Confluence, Jira
• Understanding of program management methodologies and framework(s)
• Ability to drive collaboration across business and technical teams
• Problem-solving attitude to conflicting negotiation skills
• Ability to think strategically and execute tactically
• Flexible and resilient, comfortable with ambiguity, adaptable to a high-change environment and open to new concepts and/or processes.

Your Experience Includes

• Bachelor's degree in Computer Science or related field or equivalent experience
• 10+ years as a Release Manager or Technical Program Manager in a cloud software company or similar experience in project or program management, specifically in software development or product management.
• Demonstrated experience managing complex, cross-functional projects in corporate environment.
• Strong communication skills, including the ability to communicate technical information to non-technical stakeholders.
• Familiarity with Agile methodologies, software development lifecycles, and release management processes.
• Proven ability to manage competing priorities and deliverables in a dynamic environment.
• Excellent organizational and problem-solving skills, with a keen attention to detail

Benefits

As an employee at OneTrust, you will be a part of the OneTeam. That means equity, bonuses, unlimited PTO, and 100% paid medical benefits (and that’s just the beginning!).  

Our emp