Customer Lifecycle Management Team (w/m) - Internship (ENG)

<p><em>Created in 2016, Free2move 🚀 simplifies mobility-related uses by offering a wide range of services to satisfy everyone's 🚘 travel needs.</em></p><p><em>With Free2move, you can rent a city car for shopping or for your stay in Italy 🏖️ or book a car park during your weekend in Paris... all in one click, on our web/mobile platform! 📲<br/>Born from the merger of the Stellantis Group 🚗 and the start-up TravelCar, Free2move, thanks to its agility and its spirit of conquest has managed to establish itself in just 6 years 🚀 as a reference player to revolutionize the mobility of all travelers.<br/><br/>Having become the #1 reflex for more than 6 million users 👑, Free2move operates in more than 170 countries across 5 continents 🌎 and is available in 30 languages and 26 currencies. 5000 partners trust us and several hundred thousand vehicles are available!<br/><br/>If you want to join a team of +750🏆 experts and bold international projects, then you're in the right place! 🎯<br/><br/>You will evolve in an ultra-dynamic, innovative, agile, internationally-focused structure and integrate our talented ❤️teams♥️, full of ideas and motivation and with multidisciplinary skills, at the crossroads of the digital eco-system and the fast-changing automotive sector.<br/><strong><br/> 💺 JOIN US!<br/> 💯 It's exciting, you'll see🔥!</strong></em></p><p><em><strong>---------------------------------------------------------------------------------------</strong></em><br/></p> <p> <strong>Join the team that turns data into unforgettable customer experiences!</strong><br/><br/></p><p><strong>Your mission, should you choose to accept it:</strong></p><ul> <li><strong>Drive customer engagement at the right moment</strong> – Help design and launch hyper-targeted campaigns (emails, push notifications, etc.) that guide our users throughout their journey.</li> <li><strong>Master our CRM tools</strong> – Support the setup and execution of impactful communications directly within our CRM platform.</li> <li><strong>Bring fresh energy and creative ideas</strong> – Infuse your passion for email marketing and digital comms to help us elevate an already best-in-class strategy.</li> <li><strong>Track what truly matters</strong> – Build reports and performance dashboards that uncover what’s working—and where we can do even better.</li> <li><strong>Turn data into action</strong> – Contribute to data-driven communication strategies and support the rollout of innovative marketing promotions and experiments.</li> </ul><p><strong></strong></p><p><strong>What we’re looking for:</strong></p><ul> <li> A curious, proactive, and digitally savvy mind who’s eager to learn by doing—testing, optimizing, and making an impact through every message sent.</li> <li>You are an enrolled student of a marketing, business administration or comparable degree program. </li> <li>You have previous working experience with a marketing/CRM department and looking for a role where you can get hands-on experience within a CRM team. </li> <li>You have experience working with (and/or a desire to learn more about) marketing automation tools, like Salesforce Marketing Cloud </li> <li>You are data-driven but understand the art behind creating the right message for the right moment </li> <li>You are detail-oriented and pride yourself on delivering pristine quality workYou’re eager to learn, but willing to work independently on projects as well </li> <li>You stay cool, even if things go crazyYou’re a fan of mobility services – from scooters and bikes to cars and vans </li> <li>You have strong English skills (spoken and written)</li> <li>Bonus: You are studying to pursue a career in marketing, specifically marketing automation and CRM.</li> </ul><p><strong></strong></p><p><strong>What you'll learn and achieve:</strong></p> <ul> <li><strong>Activate the right users at the right time</strong> – Support the CLM team in deploying automated customer journeys via email, push notifications, and other digital channels.</li> <li><strong>Work hands-on with Salesforce Marketing Cloud</strong> – Explore and enhance one of the most advanced CRM platforms to power high-performing marketing automation.</li> <li><strong>Build dynamic segments &amp; technical components</strong> – Set up personalized audiences, trigger logics, and custom blocks to support data-driven communication strategies.</li> <li><strong>Track performance through actionable KPIs</strong> – Develop dashboards and reports to analyze the business impact of CLM campaigns and lifecycle touchpoints.</li> <li><strong>Contribute to key structural projects</strong> – Take part in improving our CRM architecture, including data flows, automation logic, and system enhancements.</li> </ul> <p> </p><p><strong>WHAT WE OFFER:</strong></p><ul> <li>6-month Full-Time paid internship </li> <li>Hybride wor