Senior Salesforce Developer

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

Our IT organization has a critical role in driving extraordinary business results. Through a strong partnership with other areas of our business, we bring innovative thinking to every conversation and deliver with integrity. We’re looking for people who bring great ideas and who make our partners’ ideas better. Intellectually curious advisors (not just order takers) who focus on outcomes to creatively solve business problems. People who not only embrace change, but who accelerate it.

Job Description

Analyzes, develops, designs, and maintains software for the organization’s products and systems. Performs system integration of software and hardware to maintain throughput and program consistency. Develops, validates, and tests: structures and user documentation.

Basic Requirements

Scope of Responsibilities

• Develop solutions within the Salesforce platform to support critical business functions and meet project objectives, business requirements and company goals.

• Participate in design phases for a variety of platform enhancements from small tickets to medium to large scale projects/programs including identifying, tracking and resolving technical issues.

• Responsible for design/code reviews to help promote consistent quality coding practices and standards, as well as constructively improve secure coding.

• Consult with Application Owners, Product Owners, Business Analysts, QA Testers and Digital Partners to enable Digital Experience Solutions leveraging Motorola Solutions’ CRM (Salesforce CPQ) and e-Commerce (Salesforce Experience Cloud) Capabilities.

• Pilot and implement new CRM (Salesforce CPQ) and e-Commerce (Salesforce Experience Cloud) functionality.

• Provide technical support of CRM (Salesforce CPQ) and e-Commerce technology, especially during upgrades/fixes.  This could include occasional after-hours support, especially during major system upgrades or possibly quarter-end or year-end periods.

• Provide hands-on expertise for system integration between Salesforce, SAP, Partner Portal (Salesforce Experience Cloud) and other business applications.

• Provide system administration support of our Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects and workflow.

• Create and maintain technical documentation related to deployed solutions and important support processes.  Maintain detailed system configuration and architectural documentation on an ongoing basis.  Documentation updates are required as part of any material change to the environment.

• Facilitate transition of applications from development to production.

• Effectively communicate and build rapport with team members, stakeholders and business partners from initiation to close.  Resolve conflicts/issues of medium complexity and escalate to others as appropriate.

• Actively participate in agile ceremonies (scrum, refinement, etc.) and other project status meetings as appropriate. 

• Ensure assigned tasks are completed on time to support project deliverables.  There may be additional, related duties as assigned.

Minimum Requirements:

• 4+ years of Salesforce Development experience (Apex & VisualForce)

• Hands-on experience with Apex classes, Asynchronous Apex, Controllers, Triggers, Visualforce pages, SOQL & SOSL, Web Services (SOAP and REST), Apex Callouts, Unit test classes, Salesforce Security model and Lightning Components.

• Experience with different deployment techniques such as change sets, ant, Jenkins

• Hands-on experience with Salesforce Automation tools such as Process Builder, Flow, Approval Processes and change sets.

• Proven ability to create high-quality and detailed documentation.

• Certifications - Salesforce Certified Platform Developer I, Salesforce Certified Admi