Sr. HR Business Partner

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

The Senior HR Business Partner role serves as a strategic and hands-on advisor, orchestrating organizational effectiveness initiatives and providing rigorous coaching to leadership. You will serve as a catalyst for excellence, navigating complex organizational dynamics to align human capital strategies with business outcomes. As a partner to VP-level leadership, you will synthesize business requirements into actionable HR frameworks that drive innovation and scalable growth. Success requires you to anticipate organizational friction points, translating strategic intent into operational execution, and proactively managing the human capital implications of enterprise-level objectives.

 

This position is an individual contributor role reporting to the Sr. HR Business Partner Director.

 

Responsibility

• Act as the HR primary point of contact for leaders in support of their people strategy and execution of people initiatives

• Oversee the execution of talent programs that support and enhance employee performance

• Support HRBP Leads with the delivery of strategic plans to optimize and improve our talent portfolio

• Coach managers on leadership and talent issues including development, engagement, and elevating performance

• Establish a two-way communication channel to receive employee/manager feedback

• Partner with Centers of Excellence (COEs) to ensure a positive employee experience

• Work closely with Finance and Talent Acquisition organizations on critical headcount planning

• Support a variety of HR related activity and programs such as focal, promotion, and performance reviews and calibration

• Build organizational capability through development and/or facilitation of appropriate learning outcomes (i.e., team effectiveness, goal development and alignment, manager capability, etc.)

• Deliver candid feedback and constructive coaching on an ongoing basis to business leaders in order to help them progress most efficiently towards goals

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

 

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• Experience leveraging AI tools or data analytics platforms to optimize HR workflows and drive efficiency

• Experience evaluating, adopting, and scaling AI tools to improve organizational efficiency and embed continuous learning, mentorship, and knowledge-sharing across the team

• 8+ years of HR Business Partnering experience in SaaS or related industries

• Bachelor's Degree in Human Resources or equivalent field

• Experience translating complex metrics into actionable HR strategies using Excel, PowerPoint, and Google Workspace

Preferred

• Comfortable with and knows how to navigate ambiguity independently, able to ask the right questions to create an end-to-end plan, and then own the execution from start to finish

• Influencing without authority is a core requirement

• Effective, clear, and concise communication skills, verbal and written

• Results-driven and self-motivated with the ability to multitask

• Comfortable and flexible working in a fast-paced environment

• Ability to seamlessly deliver and execute new HR tactics using sound analysis and impact metrics to support people related decision-making

• Experience acting as a trusted advisor/consultant that can influence without authority

• Self-starter with project