Retail Supervisor (Top of the Rock - Rockefeller Center)
SPS-North AmericaAbout the role
<p>#parttime #temporary #hot</p> <p><strong>Reports </strong><strong data-start="283" data-end="298">To:</strong> Client Services Supervisor, Client Services Manager, or equivalent leadership</p> <p><strong data-start="248" data-end="261">Schedule:</strong> 25 hours/week | Shifts between 7:30AM–3:30PM or 3:00PM–11:00PM/12:00AM<br data-start="332" data-end="335"><strong data-start="335" data-end="354">Business Hours:</strong> Monday–Sunday, 7:00AM–12:00AM</p> <h2 data-section-id="18yp94a" data-start="299" data-end="368">Lead Exceptional Retail Experiences at an Iconic NYC Destination</h2> <p data-start="255" data-end="431"><strong data-start="255" data-end="296">Top of the Rock at Rockefeller Center</strong> is one of New York City’s most celebrated attractions, offering panoramic skyline views and a refined, world-class guest experience.</p> <p data-start="433" data-end="632">To support peak season operations, we’re seeking engaging, customer-focused <strong>Retail Supervisors</strong> to support the day-to-day operations of our retail and gift shop environment. In this role, <em><strong>you’ll help lead the sales floor, support team performance, maintain visual merchandising standards, and ensure every guest interaction is welcoming, seamless, and memorable.</strong></em></p> <p data-start="433" data-end="632">As a Retail Supervisor, you help drive sales performance, maintain operational standards, and create a welcoming retail environment in a fast-paced, high-traffic setting.</p> <p data-start="1008" data-end="1200">This seasonal opportunity provides valuable retail experience within a premier NYC destination, with potential consideration for future opportunities based on performance and business needs.</p> <h2 data-section-id="jxrbde" data-start="255" data-end="295">Why This Role Matters</h2> <p>This role helps ensure the retail operation runs smoothly while delivering the elevated level of service guests expect from Top of the Rock.</p> <h2 data-section-id="1qxjlq" data-start="1324" data-end="1343">What You’ll Do</h2> <h3 data-section-id="1lkcc09" data-start="1345" data-end="1383">Guest Experience & Sales Support</h3> <ul data-start="1384" data-end="1631"> <li data-section-id="1lbalbv" data-start="1384" data-end="1464">Assist guests with merchandise selection, purchases, and transaction support</li> <l
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