Telecommunications Operator

Job Description

Answers and routes calls received by the Hospital's main telephone number. Operates the PBX telephone console. Performs miscellaneous clerical duties.

Job Responsibility

• * Answers and routes calls received by the main Hospital telephone number.
• * Provides patient room and visiting hours information assistance to callers.
• * Pages authorized personnel overhead and/or on paging system.
• * Monitors all emergency alarms and dispatches appropriate response teams.
• * Maintains appropriate logs and records.
• * Provides access to telephonic interpreter services for callers with limited English proficiency.
• Performs related duties, as required.

*ADA Essential Functions

Job Qualification

• High School Diploma or equivalent, required.
• Ability to work additional shifts, as needed.
• Gracious manners, pleasant speaking voice, calm demeanor and the ability to work under stress.
• Flexibility to work varied shifts including weekends and holidays as needed.

*Additional Salary Detail 
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).