E*TRADE Business Management, ED

Department Overview:

The Wealth Management Client Segments division within Morgan Stanley Wealth Management includes the Advisor-led, Workplace, Institutional and Digital Direct businesses which work to meet clients wherever they are on their financial journey, supporting their growth and deepening relationships over time. 

The Client Segments & E*TRADE Strategy & Execution team is responsible for driving execution priorities within the self-directed channel (E*TRADE) and delivering against cross-channel growth initiatives across the broader Client Segments division.  The team’s remit can be categorized across four verticals: (i) Strategic Planning/Execution & Corporate Development, (ii) Business Management, (iii) “Chief of Staff”, and (iv) Special Projects across.  The team’s portfolio is ever-changing: in the past, projects included driving inorganic growth initiatives, building out financial models, assessing the impact of strategic investments, managing the financial budget across Client Segments, and preparing briefing memos for the Head of Wealth Management Client Segments.

Position Summary:

We are seeking an Executive Director to lead Business Management efforts across the ETRADE business, including the following responsibilities:

• Functioning in a business management capacity in close partnership with our Human Resources organization, and managing and cascading relevant human capital-related activities and deadlines across individual business lines under the E*TRADE organization
• Conducting headcount and compensation modeling and forecasting across a ~3K person organization; managing the annual headcount and compensation budget; and driving a headcount review and approval process in line with our strategic agenda
• Driving expense management across the various business lines within the E*TRADE organization
• Building close relationships with all our functional partners (Finance, HR, Legal, Risk, Compliance, etc.) and overseeing monthly management reporting in collaboration with the functional partners  
• Planning team-building and culture-driving events across an organization of ~3K individuals spanning multiple locations across the U.S. (e.g., town halls, volunteer programming, etc.)
• Given the team is a relatively newly formed, this role will continue to evolve over time into other areas of opportunity, including: (1) acting as an internal Artificial Intelligence (AI) ambassador and driving the training and adoption of AI tools across home office teams; and (2) potentially overseeing and managing the horizontal AI deployment strategy across our service centers

Experience:

• Bachelor’s degree required, Master’s degree will be a plus
• Experience in Wealth Management or related business management roles in the financial services industry

Required Skills:

• Strong leadership skills with the ability to drive initiatives and influence at all levels of the organization
• Ability to manage complex projects, distilling abstract ideas into actionable plans and executing against them 
• Excellent interpersonal and communication skills and the ability to interact with colleagues at all levels across a complex and dynamic organization
• Highly detail-oriented individual with ability to manage multiple priorities and competing deadlines
• Exceptional analytical and strategic problem-solving skills
• Ability to work independently and solve problems with limited information
• Knowledge of Excel, PowerPoint, DataIKU, Thinkcell & Tableau preferred

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

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