Lead System Analyst - FTE / Remote

Req ID: 382429 

 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

 

We are currently seeking a Lead System Analyst - FTE / Remote to join our team in Charlotte, North Carolina (US-NC), United States (US).

 

Lead Systems Analyst

Day-to-Day Job Duties: (What this person will do on a daily/weekly basis)

• Collaborate with business stakeholders to gather, analyze, and document functional and non-functional requirements for enterprise applications.
• Lead requirements elicitation workshops and translate business needs into user stories, use cases, process flows, and functional specifications.
• Partner with Product Owners, Solution Architects, Developers, QA teams, and business users to deliver solutions aligned with business objectives.
• Manage and prioritize the product and requirements backlog, ensuring stories are refined, estimated, and development-ready.
• Perform impact analysis for system enhancements, production issues, and new initiatives while identifying risks and dependencies.
• Participate in Agile ceremonies including Sprint Planning, Backlog Refinement, Daily Stand-ups, Sprint Reviews, and Retrospectives.
• Review solution designs and ensure alignment with business requirements, enterprise architecture, and technology standards.
• Act as the primary liaison between business and technical teams, facilitating communication and resolving functional issues throughout the SDLC.
• Develop and maintain business process documentation, workflow diagrams, functional specifications, and requirements traceability.
• Support User Acceptance Testing (UAT), defect triage, release planning, production deployments, and post-implementation validation.
• Mentor junior analysts, promote best practices, and drive continuous process improvement initiatives across projects and teams.

 

Basic Qualifications: (What are the skills required for this job with minimum years of experience on each)

• Minimum 5+ years of experience as a Systems Analyst or Business Systems Analyst supporting enterprise software applications.
• Minimum 3+ years of experience working in Agile delivery environments; SAFe experience is preferred.
• Minimum 3+ years of experience gathering business requirements and translating them into user stories, use cases, acceptance criteria, and functional specifications.
• Minimum 3+ years of experience using Agile Lifecycle Management tools such as Jira, Azure DevOps (ADO), or equivalent.
• Minimum 3+ years of experience in business process analysis, gap analysis, solution design, and impact assessment.
• Minimum 3+ years of experience facilitating workshops and collaborating with business stakeholders and cross-functional technical teams.
• Minimum 3+ years of experience supporting User Acceptance Testing (UAT), defect management, release planning, and production implementations.

Travel:

• N/A

Degree:

• Bachelor’s degree in information technology, Computer Science, Business Administration, Information Systems, Engineering, or a related field.

Nice to Have: (But not a must)

• SAFe Scrum/Product Owner Certification, CBAP, PMI-PBA, or equivalent Business Analysis certification.
• Experience working in Financial Services, Insurance, Healthcare, or other large enterprise environments.
• Experience leading or mentoring Business/System Analysts and coordinating work across multiple Agile teams.

 

 

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is $96,800.00 to $145,200.00. Actual compensation will depend on a number