Jobs and Careers
CI

Commercial Relationship Manager

Citadel Credit Union
Exton, Pennsylvania, United States, United Statesfull_timeVerifiedPosted 22 Sept 2025

About the role

Job Overview:

Are you a passionate and results-oriented commercial banking professional seeking a dynamic environment to leverage your expertise?

We're seeking a seasoned Commercial Relationship Manager (CRM) to join our growing Business Banking team. In this pivotal role, you'll play a key role in driving commercial loan growth while building strong client relationships and fostering new deposit opportunities.

What You'll Do:

·       Client Acquisition & Growth: Develop a network of Centers of Influence (COIs) and leverage existing relationships to identify and acquire new business members with revenue between $5-$25 million. Focus on securing loan opportunities with strong deposit potential.

·       Trusted Advisor: Become a financial expert for your members, understanding their needs through in-depth financial analysis and proactively recommending solutions across Citadel's product suite (loans, deposits, etc.).

·       Commercial Credit Expertise: Utilize your strong credit analysis skills to evaluate loan applications, structure deals, and manage credit risk, ensuring all member relationships meet strict compliance standards.

·       Cross-Selling & Revenue Growth: Identify and leverage cross-selling opportunities to deepen client relationships and drive profitable business growth by exceeding loan, deposit, and fee income goals.

·       Community Engagement: Be a visible and active in the local business community, fostering relationships and identifying potential business members.

·       Partnership Focus: Collaborate effectively with internal teams (credit, deposit solutions) and external partners (COIs) to deliver a comprehensive 360-degree client experience.

Who You Are:

·       Proven track record of originating and closing commercial loans within a competitive environment.

·       Minimum of 7-10 years of experience in commercial banking, with a strong understanding of credit analysis and risk management.

·       Excellent communication and presentation skills, with the ability to build strong relationships with business owners and decision-makers.

·       Deep understanding of commercial banking products and cash management, including deposit solutions.

·       Proven ability to develop and leverage strategic partnerships.

·       Active and engaged member of the local business community.

Why Citadel?

At Citadel, you'll join a team passionate about helping local businesses thrive. We offer a competitive compensation and benefits package, along with opportunities for professional development and career advancement.

Responsibilities

·       Become a product expert: Know Citadel's offerings inside and out, including competitor products.

·       Build relationships: Network with influencers to bring in new business.

·       Be active in the community: Represent Citadel and find opportunities locally.

·       Understand client needs: Analyze financial data to identify member goals.

·       Deliver exceptional service: Regularly review client relationships and provide solutions.

·       Grow client business: Recommend products and close deals to reach revenue targets.

·       Mentor colleagues: Train and develop l

Apply for this role

Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.

Apply Now →Generate Application Kit

Free account required — sign up in 30s

Company

Citadel Credit Union

View company profile →