Manufacturing Supervisor

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Roche is dedicated to evolving the practice of medicine and helping patients to live longer, better lives. Our operations are critical to the success of our company and our impact on society; doing now what patients need next.

The individual in this role will be a hands-on front-line people leader, accountable for leading and developing teams in support of a fast-paced operation to deliver diagnostic products and ensure continuous quality, schedule adherence and efficient production. You will be a member of the Operations Extended Leadership Team (eLT), interfacing with other eLT members to deliver on goals and/or collaborate to drive business strategy. You will operate per internal and external quality and safety requirements and work with area leadership to evaluate production process data and drive continuous improvement cross functionally to achieve operational KPIs.

The Opportunity

People Leadership/Development (35%)

• Leads and empowers direct reports or teams; provides coaching, training and opportunities to develop skills, and gives ongoing, constructive and timely feedback on performance and progress toward goals and expectations.

• Maintains visibility and presence in the manufacturing area.

• Manages team’s time and attendance per company policy. 

• Ensures team members operate within the guidelines of corporate policies.

• Optimizes staffing and conducts workforce planning to match current and future production demands.

• Coordinates with process lead for resource management.

• Hires, onboards and trains new team members.

• Learns and applies Visionary, Architect, Catalyst and Coaching (VACC) principles for team leadership and development.

Production (25%)

• Maintains a thorough understanding of end-to-end production processes.

• Responsible for production factory adherence.

• Identifies scheduling conflicts, production issues and equipment maintenance needs and collaborates with support functions for resolution.

• Participates as a stakeholder in project-based activities (e.g. new product transfers, inventory reduction, scale up) to support departmental and company goals.

• Accountable for reporting daily metrics.

• Sets daily, weekly and monthly goals and aligns deliverables for shifts and processes.

• Reports out misses to daily, weekly and monthly goals and implements corrective actions.

 Safety and Quality (20%)

• Operates with a safety and quality mindset.

• Addresses and escalates any potentially unsafe hazards; reports and investigates safety hazards, incidents and near misses in a timely manner.

• Ensures production area maintains right to operate and participates in internal and external quality and safety audits.

• Ensures all area personnel maintain training compliance.

• Maintains current process information and documentation per internal and external guidelines.

• Leads quality failure, root cause and corrective action investigations with other departments.

Continuous Improvement (10%)

• Creates a lean culture by empowering the workforce to provide and implement ideas to continuously improve and reduce waste.

• Acts as a change agent and drives a culture of continuous improvement by actively demonstrating the use of lean manufacturing tools in everything the team does.

• Accountable for the manufacturing area’s continuous improvement and lean initiatives. 

• Prepares presentations and reports to implement process improvements.

• Collects data and trends and evaluates metrics (e.g. safety, quality, cost, delivery, people) to support Key Performance Indicators (KPIs).

• Utilize