Staff Product Manager

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What you'll do...

Position: Staff Product Manager 

Job Location: 10500 NE 8th Street (13th floor), Bellevue, WA 98004 

Duties: Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning. Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; and ensuring diversity awareness. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy. Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost effectiveness; and participating in and supporting community outreach events. Demonstrate an understanding of InfoSec policies and process. Owns business and user acceptance testing for simple products/features. Independently represents technology requirements and drives technology design outcomes. Demonstrates an understanding of product architecture, services involved, and the database and cloud technologies used. Leverages knowledge of competitor products/services for assigned products. Drives informed discussions with engineering teams and stakeholders to assess feasibility and risks and prioritize efforts, features, and capabilities. Build and own a simple product roadmap with proper phasing. Communicates with cross-functional partners and stakeholders. Explores alternative avenues to identify resources while navigating through organizational constraints and dependencies. Builds stakeholder alignment. Independently (or with minimal guidance) manages backlog/priority tradeoff decisions and communications. Manages product/feature rollouts and scaling (using an MVP approach) and iteratively optimizes the product. Research and verify customer needs and expectations. Delivers customer value within the parameters of profitability and other targets. Builds and maintains consistent customer connections and solicits customer feedback. Creates customer journeys and identifies customer touchpoints. Addresses gaps/risks in product experiences. Simplifies and improves processes to drive customer satisfaction. Own a simple Customer problem and/or product requirements/needs. Assists in building new ideas/products. Explores new focus areas/unchartered areas for value creation leveraging first principles and develops a long-term vision. Articulates problem statements and hypotheses. Guides team members towards prototypes. Effectively communicates product strategy and vision and the unit economics of a product. Understand the need for "Go-to- Market" strategies and levers for user adoption. This position does not supervise other employees.