Embedded Process Integrity Research Analyst

Company Description

About Sibylline

Sibylline is a leading intelligence and strategic risk consultancy in the security sector. Since 2010 we have supported businesses, governments and NGOs through the provision of high-quality risk analysis, due diligence and consultancy services. The firm provides an innovative, entrepreneurial and fast-growing working environment, offering employees ever greater exposure to high profile clients and challenges. Sibylline offers fantastic opportunities for career progression within a successful company, and we aim to help our employees to build their own personal profiles as well-regarded analysts within the broader industry.

Key attributes of Sibylline employees are:

• Self-motivated, and auto-improving individuals who can couple initiative and boldness with good judgement
• Excellent written and spoken English
• Clarity of thought and analytical flair
• Strong, demonstrable interest in security and intelligence
• The ability to work under pressure, demonstrate leadership when required but also be able to collaborate effectively in teams
• Excellent attention to detail

Benefits and remuneration:

• Salary: $85,000 - $95,000 (dependant on skills and experience)
• Medical/Dental/Vision
• Long Term/Short Term Disability
• Basic Life and AD&D Insurance
• 401(k) up to 5% matching
• PTO: 10 days accrued per year and 4 personal days each year
• Sick: 5 sick days front-loaded every year

Job Description

About the role

Sibylline is looking for a passionate and driven Process Integrity Research Analyst to join our clients Process Integrity Team. As a Process Integrity Research Analyst you will participate in the process of deep diving events, documenting results, and recommending remediation where opportunities are identified. You will be comfortable working in an ambiguous, fast-paced environment.

​Duties and Responsibilities

• Collaborate with cross-functional teams to build, document, and share organizational knowledge across a large, global organization with remote team members.
• Conduct case studies and other qualitative research projects across diverse security-related and other topics to improve incident response and customer service:
  • Research and analyze industry standards, best practices, and trends;
  • Facilitate internal interviews, focus groups, and group discussions;
  • Assess customer sentiment and experience.
• Lead After-Action Reviews (AAR) that deconstruct events and identify learning opportunities and manage mechanism to implement resulting recommendations.
• Clearly and concisely communicate lessons learned, best practices, and complex ideas to a broad range of audiences, both in writing and in person.
• Support the development of moderated virtual libraries, dashboards, and databases that give local teams the information they need to continuously improve their services.
• Deep dive escalation feedback from customers, researching activity that led to comments, identifying opportunities, and communicating outcomes to customers
• Potential ability to travel both domestically and internationally – 25%

Qualifications

Minimum

• Bachelor’s degree
• 6+ years’ experience in operations leadership, business consulting, program management, or project management experience
• 4+ years’ experience in delivering results related to quality and/ or efficiency improvements
• 4+ years’ experience leading process improvement teams
• Detail oriented, excellent analytical, verbal, and written communication skills, especially narrative writing
• High levels of integrity and discretion in handling confidential information
• Six Sigma Black Belt or Lean Certification

​Preferred

• Advanced degree
• Analytical experience using Control Charts, Hypothesis Testing, Regression Analysis, and other statistical tools
• Experience identifying, analyzing, and solving ambiguous problems with an extreme attention to detail
• Passion for technology, curiosity to dive deep into the clients suite of technical products and commitment to learning and expanding technical knowledge
• Able to prioritize in complex, fast-paced environment
• Experience in or demonstrated ability to lead people/teams without formal responsibility and interacting and building rapport with teams of all levels
• Strong change management and influencing skills; ability to negotiate and communicate across all levels of the organization
• Demonstrated experience and proficiency in effective written and verbal communication

Additional Information

Interview pro