Restoration Operations Manager

SERVPRO of Douglasville is hiring a Restoration Operations Manager!  To learn more and apply, e-mail your resume and/or a brief description of work history to Employment@Wilproenterprises.com!

Benefits:§ Competitive compensation§ Superior benefits§ Paid training§ Career progression§ Personal and professional developmentAnd more! As the Restoration Operations Manager, you will manage, support, and motivate the entire Restoration Division to ensure customer satisfaction, revenue and profit growth, and staff development. You will continue to ensure our Restoration Teams make every type of property damage “Like it never even happened®!” Key Responsibilities·         Maintain continuous communication with management, staff, and vendors to ensure proper operations of the organization.·         Develop, implement, and maintain quality assurance protocols to ensure a positive customer and client experience.·         Manage staff development of the Restoration Division.·         Work  with the General Manager and Owner to ensure operations remain compliant with legal and regulatory requirements. ·         Develop, implement, and oversee protocols to maintain facility, vehicles, equipment, and consumables.·         Review, document, and discuss operational outcomes and key measures with the General Manager and Owner.·         Analyze the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity. ·          Maintain the development of leadership and management skills, as well as Restoration expertise. Position Requirements·         High School Diploma/GED required, Associates or Bachelors degree strongly preferred.·         Industry certifications strongly preferred. ·         Minimum 5 years of experience in business operations.·         Minimum 3 years management experience.·         Strong interpersonal skills, leadership skills, and management skills.·         Effective written and oral communication skills·         Experience in cleaning, restoration, or construction preferred. Skills/Physical Demands/Competencies·         Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance·         Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)·         Ability to repetitively push/pull/lift/carry objects·         Ability to work with/around cleaning agents  Pay starts at $100,000 annually based on experience. 

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.