Senior Director - Head of NA VCA Commercial Practice

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

What a Head of Commercial Practice VCA, North America does at Visa:

Create a deep understanding of client needs, market conditions, and industry trends and align to consulting offerings that are commercially viable, in strong partnership with our VCA segment leads and account executive partners

Develop commercial industry insights and best practices to enhance consulting practice knowledge base and deliver expertise to clients

Industrialize VCA offerings in the commercial space and enhance VCA’s role as a key enabler for broader VAS sales by driving collaboration with other Visa functions

Lead and support key high-profile commercial advisory engagements across the region

Accountable for meeting key metrics such as revenue growth, billability and client satisfaction

Play an active role in attracting new and specialized talent into VCA, and lead initiatives to drive talent upskilling and development

Partner with Sales to help Visa win RFPs in the commercial space

Produce insights, analyses, and recommendations to expand VCA reach beyond payments and data. Elevate VCA Brand and reputation.

Ability to effectively manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clients

Ability to work on a matrix organization an collaborate across teams such as products, specialized sales, practices, marketing, innovation, among others.

Why this is important to Visa

Reporting to the Head of Practices for Visa Consulting and Analytics (VCA), North America, this role will be responsible for accelerating growth of the commercial payments practice.  They will be incubating new commercial approaches across our issuers and driving the adoption of data-driven solutions across North America. The position will be accountable for driving revenue growth from our commercial payments practice and will lead a small team of management consultants in the commercial payments space 

In addition, the role will be responsible for the strategy and delivery of key commercial engagements in close collaboration with other VCA senior leaders across North America and will collaborate closely with the heads of our National Issuing and Regional Issuing Practices.  They will also work closely with global counterparts across our commercial payments practice to lead key initiatives and export best practices across markets.

The role will interface with senior leaders and requires deep expertise in small business and commercial payments.  It will be based in one of our North American offices.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Local Law 144 Notice for New York City Resident Applicants: For some requisitions, automated employment decision tools ('AEDTs') may be used as part of the assessment process to assist our recruiters in the initial evaluation of your application. If your application is submitted pursuant to New York City Local Law 144, you may request an alternative assessment from the recruiter. Please visit the Visa Global Privacy Notice to learn how we may collect, process, or retain your professional and employment information for recruiting purposes.

Qualifications

Basic Qualifications
12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD
12 years of leadership experience, across management consulting and commercial payments
Experience leading projects in the commercial payments space in North America. Strong preference for someone with deep experience in small business card solutions or midsize commercial payme