International Technical Sales Representative

Company Description

E. H. Wachs, an Illinois Tool Works Company, is a recognized world leader in the manufacture and distribution of field machining and valve exercising equipment. www.ehwachs.com.

ITW (NYSE: ITW) is a Fortune 200 global multi-industrial manufacturing leader with revenues totaling $14.5 billion in 2021. The company’s seven industry-leading segments leverage the unique ITW Business Model to drive solid growth with best-in-class margins and returns in markets where highly innovative, customer-focused solutions are required. ITW’s approximately 45,000 dedicated colleagues around the world thrive in the company’s decentralized and entrepreneurial culture. www.itw.com. 

Job Description

E.H. Wachs is currently recruiting for an International Technical Sales Representative to be based in our Lincolnshire, IL location. 

The International Sales Representative will interact on a continual basis with distribution partners, customers, outside sales managers, engineering, production, and shipping, to communicate effectively, ensuring high levels of customer satisfaction.

Essential Job Functions:

• Respond promptly to customer / partner inquiries regarding products, quotations, availability, and production lead times.
• Understand customer needs and requirements.
• Develop meaningful relationships with new and existing customers.
• Handle incoming sales calls and provide technical support of products and applications.
• Responsible for leads, activities, setting up customers in CRM, performing the EMS checks, making quotations, and follow-up.
• Process and follow-up on all incoming leads and opportunities within their assigned territory
• Support regional sales manager, and distribution partners in moving opportunities thought the sales process.
• Work directly with the outside sales team to develop and grow new and existing business into long term, profitable accounts.
• Confirm all technical information with customer and/or outside sales manager and enter orders into system.
• Work closely with production to ensure on time availability of the products.
• Process all RMA’s
• Prepare documents for export shipments.
• Required to adhere and comply with state and federal law, the ISO Quality program and procedures, as well as the safety program.

Qualifications

• Highschool or GED is required.
• Must possess sales ability.
• Ability to multi-task, prioritize and manage time effectively.
• Through company training, this position requires advanced operation and application knowledge of the company’s products.
• Excellent interpersonal communication skills, both oral and written.
• Ability to operate effectively with high quality output in a fast-paced work environment, while adapting to quickly changing priorities.
• Possess a high level of integrity while working independently and in a team environment.
• Computer literate with proficiency utilizing Microsoft software products.
• Have an understanding of: US Export Rules and Regulations, HTS code classification, and Incoterms.

Additional Information

All your information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.