VP Operations

Join Our Dynamic Team as Division Vice President of Operations!

About Us: Endodontic Practice Partners (EPP) is a nationwide partnership of private endodontic practices focused on patient care, clinical quality, and nationwide growth. We empower our practices to maintain their individuality while achieving their goals by providing expert business resources and support. Endodontic Practice Partners is built on integrity, quality, compassion, and putting the patient first.

Division VP of Operations Position Summary: We are seeking an independent, visionary, and self-driven Division Vice President of Operations to join our team. This role is a key partner to C-suite leaders, operators, and the People leadership team. You will consult and work closely with key stakeholders to ensure talent capabilities drive and support business objectives. You will also set, enforce, and evaluate legally compliant human resources policies, procedures, and best practices. This position will oversee our practice operations throughout Massachusetts, Tennessee, Georgia, Florida, Michigan, & Mississippi, so frequent travel throughout these states is required. 

VP of Operations Key Responsibilities:

• Build trust-based relationships with team members from front-line staff to executive leadership.
• Develop business cases and promote the organization's service opportunities.
• Partner with Regional Directors of Operations (RDOs) to solve business problems and execute talent initiatives.
• Lead field teams to achieve business goals, revenue targets, and profitability by analyzing financial trends.
• Oversee day-to-day operations and hold area teams accountable for achieving operational goals.
• Assist with the development of annual budgets, SOPs, and strategic business goals.
• Ensure compliance with State, Federal, OSHA, and HIPAA regulations.
• Maintain regular communication with doctor owners and address operational concerns promptly.
• Support the Integration Team with newly acquired practices and collaborate with Support Center departments.

VP of Operations Supervisory Responsibilities:

• Manage assigned RDOs and ensure overall performance of field personnel.
• Resolve performance issues, provide feedback, and take corrective action as needed.
• Hire, train, and coach RDOs.
• Perform annual employee reviews.

VP of Operations Required Skills / Abilities:

• Experience managing entry-level and mid-level managers in a dental service organization.
• Ability to travel 70%.
• Strong business acumen and decisive decision-making skills.
• Solid understanding of financial reports, including P&Ls and KPIs.
• Strong listening skills and ability to implement processes collaboratively.
• Highly organized, self-motivated, and detail-oriented.
• Must reside within an assigned region: Atlanta, GA; Detroit, MI; or Nashville, TN

Education and Experience:

• Bachelor’s degree required; MBA or advanced degree preferred.
• 5-7 years of management and leadership experience leading dental service organization teams of more than 50 people.
• 7-10 years in a dental operational executive role.

Physical Requirements:

• Position involves everyday risks or discomforts that require normal safety precautions.
• May require long periods of sitting.