Community Affairs Manager

Position open until 7/1/2025

Salary $73,000 annually

General Description and Classification Standards

Assists an assigned department in carrying out the overall functions and day-to-day operations relating to community affairs and public relations. 

Duties and responsibilities include, but are not limited to: supervising staff; providing administrative support; coordinating special events; developing outreach opportunities; attending meetings; and processing associated paperwork. 

Supervision Received

Works under very general supervision. Depending on organization structure, may work independently with responsibility for an assigned function or program. 

Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. 

• Serves as liaison to business, professional, religious, community and civic groups for continuous positive public relations.  
• Reviews complaints, identifies trends and discusses plans of corrections.
• Administers the department's budget by monitoring and tracking expenditures for personnel, operations and equipment.  
• Assists managers and supervisors in the development of appraisals and performance evaluations for personnel.  
• Responds to questions, complaints and requests for information by telephone, in person or by mail from citizens, city employees and department heads.  
• Speaks to community, civic, religious, business and professional groups to provide information and positive public relations concerning activities and initiatives of the department.   
• May perform other duties as assigned.  

Decision Making

Uses independent judgment in routine and non-routine situations including preparing the annual budget and analyzing the department's needs for future staffing. 

Leadership Provided 

Supervises and evaluates assigned staff, handling all employee concerns, directing work assignments, counseling and disciplining employees when necessary, and completing employee performance appraisals. 

Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list.

Knowledge of the policies, procedures and activities as they pertain to the performance of duties relating to the position of Community Affairs Manager and the terminology used within the department. 

Skill in effectively communicating and interacting with subordinates, supervisors and other staff members. 

Ability to perform duties under a moderate degree of stress related to duties that require constant attention to details and tight deadlines; and ability to read and comprehend management reports.

Minimum Qualifications

Education and Experience 

Bachelor's degree in finance, business and public administration or a related field. 

3-5 years of experience in community-based interaction and program management and a minimum of 1 year of supervisory or managerial experience is required

or any equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities for this job. 

Preferred Education & Experience 

Bachelor's degree in finance, business and public administration or a related field and 5-8 years of experience in community-based interaction and program management and 1-3 years of supervisory or managerial experience is preferred. 

Licensures and Certifications

None required. 

Essential Capabilities and Work Environment

Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.

Lifting Requirements: Light work | Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects.

It is the policy of the City of Atlanta (“COA”) that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. Further, the policy of the COA is to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee t