Front Office - Patient Care Coordinator

Company Description

At Integrated Rehabilitation Services, we are dedicated to transforming lives through comprehensive and innovative rehabilitation services. As a leading provider in the field, we strive to empower individuals with disabilities and enable them to achieve their highest level of independence and functionality.

Our Mission: Our mission is to enhance the quality of life for individuals of all ages by providing exceptional rehabilitative care. We are committed to offering personalized and evidence-based treatments that address each individual's unique needs, ensuring optimal outcomes and improved well-being.

Job Description

• Greeting patients and providing outstanding customer service
• Coordinating the care for each patient from initial evaluation to discharge
• Answering phones
• Electronic scheduling
• Data entry
• Verifying current personal and financial information
• Maintaining patient charts and electronic medical records
• Collecting, posting, and depositing patient payments
• Faxing, filing, and performing any other duties as assigned

Qualifications

• High school degree or equivalent
• Excellent in-person and phone customer service
• Proficient in Word or Excel
• Close attention to detail
• Great time management and organizational skills 
• Be available for a full-time/part-time schedule, Monday - Friday, some morning shifts and 2 - 3 afternoon/evening shifts (30-39 Hour work week)
• Team player attitude and energetic with a focus on excellent customer service
• Previous experience working in a medical receptionist role is preferred but not required.

Additional Information

• Competitive compensation
• Excellent benefits package, including 401k Matching, health, dental, and generous paid time off
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Investment from a company that wants you to succeed and thrive