Software Engineer IV (Technical Lead) - HYBRID Preferred (Raleigh or Jersey City) OR REMOTE

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

• Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to accurately capture stakeholder requests and system specifications and translate them into engineering artifacts, including design specifications, source code, test scripts, and test results.
• Partners with software architects and other technical leaders to ensure solutions align with Enterprise Architecture principles and software engineering best practices.
• Serves as a Lead SWE, balancing approximately 50% hands-on engineering work and 50% technical leadership, mentoring, and team coordination responsibilities.
• Performs application design, coding, code reviews, testing, production support, troubleshooting, and process automation activities.
• Provides technical leadership across Agile teams and keeps stakeholders apprised of project status, risks, and dependencies.
• Offers recommendations to stakeholders on effective and efficient approaches to achieve project and program objectives.
• Manages engineering risks by proactively identifying, communicating, and mitigating issues.
• Liaises with other project and program teams to coordinate interdependencies and resolve issues.
• Supports business units in the resolution of complex user questions and production issues while adhering to established support processes and SLAs.
• Provides input into product roadmaps, high-level estimates, engineering standards, guidelines, processes, and templates.
• Mentors and coaches engineers, providing regular feedback to support technical growth, skill development, and career progression.
• Partners with architects and cross-functional teams to develop solution designs and drive technical decision-making.
• Identifies gaps in engineering processes, development practices, and team workflows, and drives continuous improvement initiatives.
• Leads or participates in cross-team technical discussions, design reviews, and stakeholder meetings to ensure alignment on architecture, delivery, and engineering standards.
• Demonstrates experience managing team priorities, resolving conflicts, and fostering a collaborative engineering culture.

• Advanced knowledge of software engineering principles, methodologies, best practices, and modern application development approaches.
• Extensive experience designing, developing, and supporting enterprise software applications.
• Extensive knowledge of source code management, version control, and software delivery processes.
• Strong experience working in Agile software development environments.
• Excellent analytical, problem-solving, and organizational skills.
• Excellent verbal and written communication skills.
• Strong customer service skills and experience supporting business stakeholders and end users.
• Knowledge of production support processes, including incident and problem management.
• Strong decision-making skills with the ability to balance technical challenges, delivery priorities, and team needs.
• Demonstrated experience leading technical initiatives, mentoring engineers, and influencing engineering outcomes without direct managerial authority.
• Ability to effectively communicate technical concepts to both technical and non-technical audiences.
• Comfortable delegating work, trackin