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The Senior Vendor Management Professional works as liaison between vendors and organization. The Senior Vendor Management Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The Senior Vendor Management Professional works as liaison between vendors and the organization. The role will work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. 

Position Responsibilities  

• Reviews and negotiates terms of vendor contracts and communicates with vendors regarding day-to-day matters. 
• Oversee ad hoc contracting/re-contracting campaigns for new or expanded services

• Builds and maintains positive relationship with vendors and monitors vendor performance. 

• Researches invoice and contractual issues and resolve discrepancies. 

• Makes decisions on moderately complex to complex issues regarding technical approach for project components, and performs work without direction. 

• Exercises considerable latitude in determining objectives and approaches to assignments. 
• Monitor performance against key performance indicators (KPIs) and ensure compliance with contractual commitments and requirements. Partner with health plan leadership to improve KPI performance and ensure contractual compliance.
• Participates in operating meetings for key provider relationships to facilitate strategic initiatives and improved performance
• Works collaboratively with Chief Operating Officer, Provider Services Director, health plan finance, and clinical and quality teams to achieve strategic goals and priorities

Use your skills to make an impact
 

Required Qualifications

• Bachelor's degree or equivalent experience of 6 years in the industry
• 6 + years Progressive operational experience. 
• 6 years' experience managing/negotiating multiple vendor contract relationships
• Leadership experience over a large metric-intensive operational unit. 
• Proficient in Microsoft Office applications including Word, Excel, and PowerPoint.
• Strong verbal and written communication skills., to include presenting to Senior leaders
• Strong facilitation skills. 
• Must be available to travel to the Market office for meetings as needed for the business

Preferred Qualifications 

• Master's degree. 
• Certification with Six Sigma and/or the Project Management Institute. 
• Prior experience in a healthcare or insurance setting. 
• Knowledge of Medicaid. 

Additional Information

Work-At-Home Requirements

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is required.
• Satellite, cellular and microwave connection can be used only if approved by leadership.
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Social Security Number Statement

Humana value's personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

Interview Format  

As part of our hiring process, we will be using an exciting interviewing technology provided by Hire Vue, a third-party vendor.  This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive an email and Text correspondence inviting you to participate in a SMS Text Messaging interview. (please be sure to check your spam or junk folders often to ensure communication isn’t