Gas and Water Field Specialist, Senior*

Posting number: 35M00000161

Department: Public Utilities

Job classification: Gas and Water Field Specialist, Senior*

Posting type: Open

Categories: Miscellaneous, Natural Resources, Utilities, Customer Service

Summary

The City of Richmond Department of Public Utilities – Water Utility Division is seeking qualified candidates to fill Gas & Water Field Specialist, Senior positions.  These positions will work within the Field Operations group for DPU. This section responds to emergencies, turns gas and water on or off, and provides routine maintenance for the gas and water system.  

Examples of duties

• Investigating gas and water leaks and making recommendations;
• Responding to fire and carbon monoxide calls;
• Verifying meter information such as readings, street numbers and billing information;
• Consulting with customers on proper operation of appliances and safety of customers;
• Maintaining all Meter Reading & AMR maintenance equipment;
• Entering meter readings on data terminals;
• Performing non-automated & missed reads manually to obtain manual billing read;
• Performing monthly random sample meter reading audits;
• Performing 1st & 2nd line AMR maintenance;
• Driving mobile routes utilizing DCU & MC2 Meet/communicate with internal and external customers;
• Performing other duties as assigned by supervisor.

Incumbents serves as an Essential employee, which means that the incumbent is required to work when the City is closed due to public emergencies, critical or hazardous conditions, or inclement weather.  
   
The selected candidate may be required to work 24 hour on-call, weekend and holiday call duty as scheduled.

These positions are for the  8:00 AM to 4:00 PM and 4:00 PM to 12:00 AM Shifts.

Qualifications

• High School Diploma or GED
• Two years of experience in gas/water pipelines, plumbing, or related field
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

• Requires a valid Driver's License and a valid Commonwealth of Virginia Driver's License within 30 days of hire.

• Experience installing or repairing gas lines (Residential or commercial);
• One year of related experience and/or experience in labor related to customer service;
• Candidate must have the ability to obtain a Operator's Qualification (OQ's) within 6 months of employment;
• At least one (1) year of plumbing or pipefitting work and/or equivalent combination of experience working on gas lines;
• At least one (1) year of HVAC work and/or equivalent combination of experience

• Gas/Water pipeline maintenance and repair (e.g. placing a sleeve to stop a leak, hot tapping)
• Gas/Water meter maintenance and repair
• Electronic meter reading technology (e.g. FC300 Field Collection System)Pipe fitting and plumbing
• GIS maps
• Advantex
• Appropriate safety/OSHA rules and procedures, particularly those concerning gas

• Oral and written communication
• Using hand tools such as shovels and wrenches
• Using heavy equipment such as backhoes and dump trucks
• Using gas detection equipment (combustible gas indicator)
• Driving a work truck
• Pre-trip vehicle inspections

• Identify hazardous situations
• Follow standard operating and safety procedures
• Multi-task
• Train others

Supplemental informatio